Associate, Correspondence

7 days ago

Bengaluru, Karnataka, India Onity External Career Site Full time ₹ 2,00,000 - ₹ 6,00,000 per year

POSITION SUMMARY:

  • The Associate/Specialist, Correspondence will work with multiple teams within Ocwen, focusing on the coordination required to support Ocwen loan servicing for borrower's correspondence. 
  • The Associate will work with various management and internal teams in the fulfillment of daily tasks, analysis, documentation, and testing responsibilities. 
  • The Associate will play a key role in operations, performing reconciliation, building control and analytical reports and working with multiple internal customers and build relationships.
  • To be able to work with IT support team for various application changes related to letters.

JOB FUNCTIONS AND RESPONSIBILITIES
 

  • Help monitor and track business unit's response to inquiries, working with various teams to provide timely and thorough responses on root cause analysis, data and other requested information.
  • Creating/automating reports using advanced MS Excel.
  • Assisting management in fulfilling audit requests and remediation actions for various auditing entities as needed. 
  • Perform daily, weekly and monthly reconciliation of volume sent by business unit verses that at the print vendors.
  • Drafting various reports for the higher management as per schedule.
  • Other duties as assigned

EDUCATION / EXPERIENCE

  • Graduate candidates with at 0-2(Associate) years of Experience in working with Mortgage industry. (Will be a plus)
  • Good Communication Skills is a must
  • Customer centric/focused.
  • Should have strong interpersonal skills and the ability to do multi-task.
  • Should be able to analyze basic data/reports and provide synopsis/summary of process performance
  • Ability to meet deadlines and prioritize critical issues
  • Proficient with Microsoft Word, Excel, Outlook.

WORK SCHEDULE OR TRAVEL REQUIREMENTS 

Should be willing to work night shifts and flexible to another shift 

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