Scrum Master

2 days ago

Mumbai, Maharashtra, India Kayana | Ordering & Payment Solutions Full time ₹ 12,00,000 - ₹ 21,60,000 per year

Job Title: Scrum Master (Techno-Functional | Agile | Process-Oriented)

Location:
Mumbai, India

Experience:
7–8 Years

Industry:
Payment Solutions / BFSI / Retail / Healthcare

Employment Type:
Full-Time

Job Summary:

We are looking for an experienced and proactive
Scrum Master
with a
techno-functional mindset
, strong grounding in
Agile practices
, and a passion for
process excellence
. The ideal candidate will bring 7–8 years of overall experience, with a proven track record of enabling high-performing Agile teams in
payment solutions, BFSI, retail, or healthcare domains
.

This role requires close collaboration with cross-functional teams and business stakeholders to drive Agile delivery, foster continuous improvement, and ensure alignment between technology and business goals.

Key Responsibilities:

  • Lead one or more Agile teams as a
    Scrum Master
    , facilitating Agile ceremonies such as Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives.
  • Act as a
    techno-functional liaison
    — translating business requirements into technical goals and ensuring delivery aligns with organizational objectives.
  • Work closely with Product Owners and stakeholders to manage product backlogs, define user stories, and prioritize sprint deliverables.
  • Champion
    Agile values
    and best practices, ensuring adherence to frameworks like Scrum, Kanban, or SAFe.
  • Identify and address impediments that hinder team progress and escalate when necessary.
  • Track and report on team performance metrics, ensuring delivery commitments are met.
  • Promote
    continuous improvement
    , retrospection, and adoption of Agile maturity across the organization.
  • Collaborate with QA, DevOps, Architecture, and Business teams to ensure seamless, quality-driven releases.
  • Contribute to Agile process enhancements and play an active role in Agile community-of-practice forums.

Required Skills & Qualifications:

  • 7–8 years of total experience in IT/Software Development, including
    4+ years as a Scrum Master
    .
  • Hands-on experience working in
    payment solutions
    ,
    BFSI
    ,
    retail
    , or
    healthcare
    domains.
  • Strong
    techno-functional understanding
    of enterprise systems and business workflows.
  • Deep knowledge of Agile methodologies and experience using tools like
    Jira
    ,
    Confluence
    , or
    Azure DevOps
    .
  • Proven ability to coach teams on Agile principles and practices.
  • Excellent communication, stakeholder management, and facilitation skills.
  • Strong
    process orientation
    with experience driving efficiency, quality, and Agile compliance.
  • Relevant certifications preferred:
    Certified Scrum Master (CSM)
    ,
    Certified SAFe Scrum Master
    ,
    PMI-ACP
    , or equivalent.

Nice to Have:

  • Familiarity with DevOps concepts, CI/CD pipelines, and test automation strategies.
  • Experience in scaled Agile environments (e.g., SAFe, LeSS).
  • Exposure to regulatory environments or compliance-heavy domains like BFSI or healthcare.
  • Understanding of digital payment platforms, retail POS systems, or core banking solutions.

Why Join Us?

  • Be a key contributor in driving Agile transformation in a fast-paced domain.
  • Work with high-impact teams delivering real-world solutions in critical industries.
  • Growth-oriented work culture with learning opportunities and domain exposure.
  • Competitive compensation, flexible work arrangements, and a dynamic team environment.

Pay: ₹1,00,000- ₹1,80,000.00 per month

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