Vendor Access Management Analyst

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Job Title: Vendor Access Management Analyst

Role Overview:

The Vendor Access Management Analyst ensures that external vendor partners are onboard efficiently and granted timely access to all necessary systems, tools, and resources. The role also includes developing standardized work procedures for vendors and conducting periodic user access reviews to maintain compliance and security.

On a typical day you will: 

Vendor Onboarding & Access Enablement

• Coordinate end-to-end onboarding of vendors, ensuring all required documentation is collected and validated.
• Facilitate access provisioning across platforms such as JDE, Workday, ServiceNow, and identity management systems.
• Liaise with IT and IAM teams to ensure timely creation of user IDs, SSO configurations, and role-based access controls.

Standard Work Development

• Create and maintain SOPs and workflow documentation for vendor access processes.
• Define and publish vendor compliance guidelines, including onboarding checklists and escalation paths.

User Access Reviews

• Conduct periodic user access reviews for vendor accounts to ensure access is appropriate and aligned with current roles and responsibilities.
• Collaborate with internal audit, cybersecurity, and business teams to validate access levels and remove unnecessary privileges.
• Maintain logs and reports of access reviews for compliance and audit purposes.

Compliance & Governance

• Ensure vendor access aligns with cybersecurity and audit requirements, including segregation of duties and traceability of approvals.
• Monitor access retention policies and coordinate with stakeholders for timely deactivation of inactive accounts.

Support & Issue Resolution

• Act as the primary point of contact for vendor access issues.
• Monitor onboarding SLAs and escalate delays to relevant stakeholders.

What You Will Need to be Successful: 

• Any Graduates
• 2 to 4 years of experience in vendor access management, access provisioning or operations management and performing user access reviews
• Familiarity with enterprise systems such as JDE, Workday, ServiceNow, and identity management platforms.
• Strong documentation and process design skills.
• Excellent communication and stakeholder management abilities.

Preferred Skills

• Experience with compliance frameworks (e.g., ISO 27001, SOC 2).
• Knowledge of vendor lifecycle management tools or similar platforms.
• Understanding of access control policies and audit requirements.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. 

Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.  

You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.  

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.  

Become a part of the Otis team and help us #Buildwhatsnext 

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at

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