Sr Systems Engineer-Virtualization

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Job Title: Senior System Engineer -Virtualization & Storage

Entity : MSS

Line of Business/Department : TSG

Location : Bangalore/Gurgaon

Full Time / Part Time : Full Time

Reporting to : AVP

Skills and Competencies - Mandatory

• 5+ years' expert level hands-on experience in design, deployment and management of

VMware vSphere, ESXi, vCenter, AND Nutanix AHV virtualization technologies

• Familiarity with SAN, NAS, and other storage solutions, including their integration with

virtual environments.

• Understanding of virtual networking concepts such as VLANs, virtual switches, routing, and

software-defined networking (SDN).

• Understanding security best practices and compliance requirements for virtualized

environments, such as hardening hypervisors and ensuring data integrity.

• Knowledge and experience of SAN products – DELL PowerMAX & PowerFlex
• Knowledge and experience of NAS products – DELL PowerScale & Unity
• Knowledge and experience of Backup products – DELL PowerProtect & EMC Avamar
• Support of maintenance of SAN Switches – Cisco MDS
• Working Network Knowledge – TCP/IP, Subnets, DNS etc
• Working Operating Systems – Windows File Share (SMB), Linux (NFS)
• Highly impactful problem-solving skills and attention to detail.
• Experience with incident and change ITIL processes using ServiceNow or similar tool
• Customer focused & solutions driven
• Exceptional written and verbal communication skills.

Skills and Competencies – Good to have

• Experience with Git, GitHub, Azure DevOps or other version control systems.
• Experience with monitoring tools such as Nagios, Zenoss, Logic Monitor or similar.
• Proficiency in scripting and automation tools like PowerShell/Python along with Ansible to automate repetitive tasks.
• Experience implementing and managing disaster recovery solutions in a virtualized environment, including failover and replication strategies.
• Strong skills in monitoring virtual environments and troubleshooting performance issues using tools like VMware vROPS, SolarWinds, or similar platforms.
• Familiarity with hybrid cloud environments, including integrating on-premises virtual infrastructure with public cloud platforms like AWS, Azure, or Google Cloud.
• Desired – Dashboard with Graphana, CloudIQ
• Experience investigating complex issues and performing corrective actions, proven track record in major incident recovery.

Education

• Certifications such as VMware Certified Professional (VCP), VMware Certified Advanced

Professional (VCAP), Microsoft Certified: Azure Administrator, or similar credentials.

Responsibilities

• Design, deploy, and maintain virtual environments using platforms like VMware vSphere,

Microsoft Hyper-V, Nutanix AHV, or other virtualization technologies.

• Shows up as the Virtualization expert, lead service recovery and mitigation when major

incidents occur. Identify root cause and implement permanent solutions.

• Monitor the performance of virtual machines (VMs) and hosts to ensure optimal resource

utilization and troubleshoot bottlenecks.

• Perform regular updates, patch management, and upgrades for hypervisors, management

tools, and underlying hardware.

• Develop and implement backup strategies and disaster recovery plans for virtualized

environments to ensure business continuity.

• Configure and manage virtualized storage (SAN/NAS) and networking (vSwitches, VLANs)

within the virtual infrastructure.

• Storage and Backup Capacity Management
• Implement security measures for virtual machines and hosts, ensuring compliance with

organizational and regulatory standards.

• Drive continuous improvement through the adoption of automation and orchestration

(PowerShell/Python and Ansible) to streamline virtual infrastructure management tasks.

• Perform capacity planning to ensure the virtual infrastructure meets current and future

demands, while maintaining scalability.

• Diagnose and resolve complex issues related to virtual machines, hypervisors, and

underlying hardware.

• Create and maintain detailed documentation of the virtual environment, including architecture diagrams, configurations, and procedures. Provide regular reports on system health and performance.
• Manage Incidents, Standard Changes and Service Requests using ServiceNow effectively and meet/exceeds service level expectations.
• Participate in on-call rotation, weekend support and provide after-hours support as scheduled in the shift roster
• Work closely with the engineering teams to ensure deliverables are met on-time and to the highest standard.
• Collaborate with other IT staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
• Conduct regular system audits and security assessments.
• Interaction across TSG towers and other business support areas for problem escalations, resolutions, reporting and coordination.

About The Team
The Technology Services Group (TSG) are seeking an experienced Virtualization and Storage Engineer to join our global Operations team focused on enabling Infrastructure-as-a-Service (IaaS)and Platform-as-a-Service (PaaS) architectures. You will work closely with internal business partners, architects, network, cyber-security and other groups to understand project requirements and deliver scalable, reliable solutions. The successful candidate will lead the implementation of our vision for software-defined infrastructure, where automation, orchestration, and dynamic elasticity are employed to achieve high levels of service quality and time to market Service Level Objectives.

Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.