Client Services Executive

12 hours ago

Jaipur, Rajasthan, India Dreamcast Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Key Responsibilities:

  • Serve as the primary point of contact for clients using our event tech platform.
  • Manage client onboarding, training, and support across the event lifecycle.
  • Coordinate closely with internal teams (tech, design, operations) to ensure smooth project delivery.
  • Understand client requirements and ensure the platform is configured to meet event goals.
  • Troubleshoot client issues, provide proactive solutions, and maintain high satisfaction.
  • Assist in project planning, timelines, and documentation for event tech deployments.
  • Build strong, long-term client relationships through excellent communication and service.

Key Skills & Requirements:

  • 3–5 years experience in
    client servicing
    , ideally within
    event tech
    ,
    event management
    , or
    SaaS
    .
  • Strong interpersonal and communication skills (written & verbal).
  • Tech-savvy with the ability to understand event platforms and guide clients effectively.
  • Experience managing multiple client accounts/projects simultaneously.
  • Problem-solving mindset with a proactive and client-first approach.
  • Ability to work under pressure and deliver within tight timelines.

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