SAP Consultant

Job Title : SAP SuccessFactors Learning Management System (LMS) Consultant

Job Location : Bangalore, Chennai, Hyderabad, Noida, Pune

Location Flexibility : Multiple Locations in Country

Job Description :

We are seeking an experienced SAP SuccessFactors Learning Management System (LMS) Consultant with 5-8 years of expertise to join our SAP HXM team.

The ideal candidate will have deep hands-on experience configuring and implementing the SuccessFactors LMS module, along with strong knowledge of Role-Based Permissions (RBP) and People Analytics (Story Reports).

This role involves working with global clients across multiple time zones and requires flexibility to work in rotational shifts, including USA night shifts.

Key Responsibilities :

- Lead end-to-implementation, configuration, and support of the SAP SuccessFactors Learning Management System module.

- Design and configure learning plans, curricula, certifications, compliance courses, learning assignments, and catalogs based on client requirements.

- Customize LMS workflows, approval processes, notifications, and reporting to align with organizational and regulatory needs.

- Collaborate with HR and Learning & Development teams to develop effective learning strategies and maximize LMS adoption.

- Develop and manage Role-Based Permissions (RBP) to ensure secure access and data segmentation across LMS users including learners, instructors, managers, and administrators.

- Create, customize, and maintain comprehensive LMS reports and dashboards, including People Analytics Story Reports, to provide actionable insights on learner progress, course completion rates, certification renewals, compliance status, training effectiveness, and user engagement.

- Troubleshoot and resolve LMS-related system issues and provide end-user training and documentation.

- Manage LMS content lifecycle, including uploading, scheduling, version control, and deactivating outdated courses.

- Integrate LMS with other SuccessFactors modules such as Employee Central, Compensation, and Performance & Goals for a seamless talent management experience.

- Stay updated on SAP SuccessFactors releases, new features, and industry best practices for LMS.

Technical Skills Required :

SAP SuccessFactors Learning Management System (LMS) :

Extensive hands-on experience with LMS administration including :

- Learning Plans and Curricula setup and maintenance

- Certifications and Recertifications management

- Compliance Course Management (Regulatory Training)

- Learning Assignment creation and automated assignment rules

- Event Management and Instructor-Led Training (ILT) configurations

- Course Catalog and User Group Management

- Automated Notification & Reminder configurations (email & system alerts)

- Learning History and Transcript management

- SCORM and AICC content upload and integration

- LMS Custom Reports, Dashboards, and Data Exports

- User and Course Analytics with trend analysis

Proficient in LMS system configuration including :

- Workflow configuration for approvals and escalations

- Scheduling and Session management for ILT and virtual training

- Integration configuration with LMS connectors and APIs for third-party content providers and systems

- Managing system upgrades and testing patches/releases

Strong knowledge of LMS security models and data privacy compliance (GDPR, HIPAA).

LMS Reports Development :

- Skilled in developing and customizing LMS reports using standard reporting tools and People Analytics Story Reports.

- Ability to design detailed, role-specific reports covering :

a. Learner progress and completion tracking

b. Course attendance and engagement statistics

c. Certification and compliance status with renewal alerts

d. Training effectiveness and satisfaction surveys

e. User activity logs and system usage patterns

- Experience creating dashboards and visualizations that simplify data interpretation for HR, L&D, and management teams.

- Knowledge of report scheduling, automated distribution, and export formats (PDF, Excel, CSV).

Role-Based Permissions (RBP) :

- Expertise in designing and managing detailed RBP configurations tailored to LMS roles such as learners, instructors, administrators, and managers.

- Ability to control access to content, reporting, user management, and administration based on organizational hierarchy and user groups.

People Analytics :

Skilled in creating Story Reports and analytics dashboards focused on :

- Learner engagement and completion rates

- Training compliance and certification tracking

- Course effectiveness and satisfaction metrics

- User activity and system usage statistics

Additional Skills :

- Familiarity with SuccessFactors Admin Center and Provisioning tools.

- Experience with LMS content lifecycle management and third-party content integration (SCORM, AICC, xAPI).

- Strong analytical, troubleshooting, and communication skills.

- Ability to collaborate effectively with cross-functional and global teams.

- Experience working in Agile and Waterfall implementation methodologies.

Good to Have :

- Knowledge of SAP SuccessFactors Employee Central (EC) or other modules like Compensation or Succession & Development.

- Experience integrating LMS with EC or other SuccessFactors modules for unified talent management.

Shift Requirement & Allowance : USA Shifts Mandatory USA Night Shift : 11 : 30 PM IST to 9 : 00 AM IST

Preferred Qualifications :

- SAP SuccessFactors Learning Management System Certification.

- Experience in global LMS implementations, particularly in compliance-heavy industries.

- Familiarity with data privacy regulations like GDPR and HIPAA.

- Exposure to integrations with Employee Central or other SAP SF modules