Operations Manager

2 hours ago

Kozhikode, Kerala, India Market Lube Full time ₹ 4,80,000 - ₹ 7,20,000 per year

* Oversee all hotel departments including Front Office, Housekeeping, Food & Beverage, Maintenance, and other operational areas.

* Monitor and maintain service quality standards to ensure excellent guest experiences.

* Plan, organize, and supervise daily operations to achieve operational efficiency and cost-effectiveness.

* Develop and implement policies, procedures, and standard operating procedures for smooth operations.

* Coordinate with department heads for staffing, scheduling, and performance management.

* Manage budgets, control costs, and optimize resource allocation.

* Handle guest complaints and ensure prompt resolution to maintain high satisfaction levels.

* Ensure compliance with health, safety, hygiene, and regulatory standards.

* Analyze operational performance, generate reports, and provide recommendations to senior management.

* Participate in strategic planning to improve service, productivity, and profitability.

Job Types: Full-time, Permanent

Pay: ₹40, ₹60,000.00 per month

Work Location: In person

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