Servicenow Developer

1 week ago

Bengaluru Gurugram Pune, India Mpower Plus Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Job Description

Location - PAN India

Job Title: ServiceNow ITAM Developer

  • At least 7-12 years of experience in ITAM Consulting, High Level Design and developing technical solutions using ServiceNow platform
  • At least 5+ years of experience in Design, development and implementation of Service Now Software & IT Asset Management.
  • Complete end to end knowledge on the Software and Hardware Asset Management Lifecycle. Design and develop SAM and HAM requirements/enhancements.
  • Understand the end-to-end Software Licensing model for ServiceNow.
  • Responsible for Software Asset Management & ITAM activities.
  • Works with Software asset librarians and SMEs to consolidate Software entitlement data.
  • Ensure all relevant Software entitlement information (e.g. Publisher, Publisher part number, Version, Edition, Entitlement type, etc.) is available for better normalization results.
  • Strong knowledge on ServiceNow modules like CMDB, Discovery and other ITSM applications.
  • Monitors results of discovered software and fix any issues or anomalies identified.
  • Monitor software from other sources e.g. SCCM, Flexera, etc are ingested into ServiceNow.
  • Establish SaaS integrations with OOB connectors to ingest software usage information into ServiceNow.
  • Establish Custom SaaS integrations where necessary to ingest software usage information into ServiceNow.
  • Monitor reconciliation jobs and fix any issues or anomalies identified.
  • Modify License workbench and OOB reports based on requirements or top publishers.
  • Define process for reclamation of software to ensure software compliance.
  • Must have integrated the ITAM with ITSM to develop an integrated solution.
  • Must have a working experience on domain separated environments
  • Participate in project activities including preparing project plans, assigning tasks, monitoring statuses, coordinating efforts, validating team recommendations, integrating efforts into a comprehensive strategy and delivering results on time.
  • Create/Maintain ServiceNow SAM & HAM documentation/standard operating procedures documents.
  • Writes and/or reviews system specifications, including output requirements, flow charts and technical diagrams.
  • Must be ITIL Foundation / CSA certified.

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