It Trainee
6 days ago
Role & responsibilities
- Manage and maintain accurate records of IT inventory, including hardware and software assets
- Active Directory User Management
- Conduct daily system monitoring to detect and resolve issues promptly
- Install and configure new endpoints, software applications, and other IT systems
- Troubleshoot technical issues and provide timely solutions to users
- Co-ordinating Procurement to Payment process
- Ensure compliance with IT policies, procedures, and industry standards
- Use IT service desk tools to enhance incident management
- Create and analyze MIS reports to improve system performance and identify areas for improvement
Preferred candidate profile
- Diploma / Degree in Computer Hardware, Networking
- Basic Computer Hardware / Networking / Software / Applications
- Proficiency in Microsoft Office and IT service desk software
- Problem Solving & Analytical Skills
- Quick Learner
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