front desk executive
6 days ago
Position: Front Desk Executive
Location: Medark Hospital, Bahadurgarh (Haryana)
Job Type: Full-time
Key Responsibilities:
- Greet and assist patients/visitors at the reception with courtesy and professionalism.
- Handle patient registration, OPD/IPD billing, and appointment scheduling.
- Manage incoming calls, inquiries, and provide accurate information.
- Coordinate with doctors, nursing staff, and departments for smooth patient flow.
- Maintain patient records, admission/discharge files, and update hospital software.
- Ensure proper cash handling, billing, and daily collection reconciliation.
- Support in managing pharmacy/lab billing coordination if required.
- Maintain a clean, organized, and welcoming front office environment.
Required Skills & Qualifications:
- Minimum qualification: Graduate (any stream).
- Prior experience in hospital/healthcare front desk or customer service preferred.
- Good communication skills in Hindi & English (local language knowledge is an advantage).
- Basic computer knowledge (MS Office, hospital management software).
- Pleasant personality, strong interpersonal and problem-solving skills.
- Ability to work under pressure with patience and efficiency.
What We Offer:
- Competitive salary as per industry standards.
- Professional working environment with opportunities for growth.
- Training and exposure to hospital operations.
Job Type: Full-time
Pay: ₹9, ₹18,401.41 per month
Benefits:
- Health insurance
Work Location: In person
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