Lead Software Engineer

Job Description for Lead Software Engineer

Job Description:

Project Summary and position overview:
* The qualified individual will join a team to provide L2/L3 support for fixed income information and analytics products.
* This team is responsible for enabling the core infrastructure for fixed income reference data, used by internal and external LSEG content clients worldwide.
* Successful applicants will be involved for light development, ongoing support and maintenance of software systems consisting of web applications,
automated processes, and databases during US hours.
* This support is essential to the success of our products.
* These roles will also be a training ground for larger developer roles within the same organization.
* The position will work with staff in multiple locations including USA / Mexico, Beijing, and Bangalore.

Day to Day Responsibilities:
* Position is a Support engineer in the Unix environment.
* Primary skills used will be Unix, Autosys, SQL, and Perl.
* Candidate will perform a wide array of tasks: support of AutoSys automated jobs, data entry web pages and automated data feeds; escalations and
troubleshooting system wide outages and urgent problems; answering data analyst and business group questions; performing bug fixes; helping to
prototype new systems on new hardware.
* The position includes full support (including monitoring) of our test and pre-production environments, and as-needed on-call support of production
and disaster recovery environments that are supervised by operations staff.
* This position is not an operations position and entails some light development, troubleshooting, manual fixes, and debugging.
* All communication is performed through tickets and the support engineer will be part of a small team performing this function.
* Support engineers will also be encouraged to supervise ongoing problems, come up with potential solutions for them, automate repetitive or manual
tasks, participate in post-mortem discussions, and build tools that make support easier and lessen the risk of future service outages.

Additional Information:
* Position must work in US hours during initial training of 1-2 months.

* We will be moving into Rotational shifts soon after.

At LSEG, we deliver intelligent information quickly and efficiently, so professionals have knowledge to act. We combine industry expertise with innovative
technology to deliver critical information to leading decision makers in the financial markets, powered by the world's most trusted financial data provider
organization.

Education Qualification:
Bachelor's degree in computer science or related field or equivalent experience.

Required Skills:
* 10+ years' experience of working in UNIX or Linux variant is needed as all our systems are Linux
* SQL of any type (Sybase is preferred) is very useful but not required. Knowledge of at least one scripting language (Perl is preferred).

* Prior cloud support projects will be added advantage
* Must be diligent and careful in production activities.
* Candidate loves to automate their work when appropriate and knows how to build tools to make their job easier.
* Must have excellent English communication skills, both written and verbal.
* Must have the ability to write clearly and concisely.
Attention to detail and ability to work on multiple important tasks at the same time is essential.
* Very strong analytic and critical-thinking skills.
* Candidates must be both creative to come up with solutions to difficult problems but also willing to follow the process closely.

Desired Skills
* Familiarity with agile development techniques is beneficial.
* Optional products: SQL Server, Apache, modperl, CGI Autosys, Jira, Service now tools.
* Knowledge of fixed income or other financial markets is valuable.
* Previous experience providing on-call support for actual production processes is useful.
* Confluence is useful as our internal documentation uses Confluence tool.
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling
customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the
standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality
and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where
we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to reengineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just
transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin,
gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under
applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as
mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold
about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.

Proud to share LSEG in the India is Great Place to Work certified (Jun '25 – Jun '26).

Learn more about life and purpose of our company directly from India colleagues' video: Bengaluru, India | Where We Work | LSEG

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.