Laundry Technician

The Laundry Service Engineer will be responsible for installation, preventive maintenance, troubleshooting, and repair of laundry & dry-cleaning equipment (washers, dryers, wet-cleaning machines, solvent-based machines, presses, finishing equipment, etc.) across FABOs store network. The role is critical in ensuring >95% machine uptime, smooth store operations, and supporting store teams and franchise partners with technical expertise.

Key Responsibilities

1. Installation & Commissioning

• Install, calibrate, and test new laundry & dry-cleaning equipment at FABO stores and central plants.
• Ensure proper machine setup as per manufacturer specifications and safety standards.
• Train store staff on machine usage and basic troubleshooting post-installation.

2. Preventive Maintenance

• Develop and execute preventive maintenance schedules for all equipment.
• Conduct regular inspections to minimize breakdowns and extend machine life.
• Maintain logs of service records, part replacements, and calibrations.

3. Troubleshooting & Repairs

• Diagnose mechanical, electrical, and software faults in laundry equipment.
• Carry out timely repairs to minimize downtime and maintain service levels.
• Coordinate with vendors/manufacturers for warranty claims and major repairs.

4. Vendor & Inventory Management

• Coordinate with suppliers for spare parts availability and timely replacements.
• Maintain inventory of critical spares and consumables.
• Support Head – Operations & Maintenance in AMC/vendor performance reviews.

5. Compliance & Safety

• Ensure all machines adhere to safety, hygiene, and environmental regulations.
• Train store staff on safe equipment handling practices.
• Follow ISO / BIS / internal compliance guidelines.

Key Requirements

• Diploma / ITI / B.Tech in Mechanical, Electrical, or Mechatronics Engineering.
• 3–5 years of experience in industrial laundry, dry-cleaning, hospitality, or facility equipment maintenance.
• Strong hands-on knowledge of washers, dryers, solvent-based and wet-cleaning machines, press tables, and boilers.
• Ability to read technical manuals, wiring diagrams, and machine schematics.
• Good communication and training skills to support store teams and franchise partners.
• Willingness to travel extensively across FABO's store network.

Performance Metrics (KPIs)

• Machine Uptime % (>95%).
• Breakdown Response Time & Resolution SLA.
• Preventive Maintenance Compliance %.
• Store/Franchise Partner Feedback Score.
• Cost Efficiency of Spare Parts & Repairs.