Sr. Quality Analyst

1 week ago


Bengaluru, Karnataka, India Johnson Controls Full time US$ 80,000 - US$ 1,20,000 per year

What you will do

Responsible for ensuring JCI's Business service meets the established standards of quality including reliability, usability, and performance.

How you will do it

  • Assist in the development and execution of strategic programs and initiatives aligned with company goals.

  • Coordinate with cross-functional and remote teams to ensure timely delivery of project milestones.

  • Track program performance using appropriate tools and techniques; report on progress, risks, and issues.

  • Support the preparation of executive-level presentations, dashboards, and reports.

  • Conduct research and analysis to support strategic planning and decision-making.

  • Help identify process improvement opportunities and contribute to operational efficiency.

  • Maintain documentation and ensure knowledge sharing across teams.

  • Other associated functions and generation of reports related to the position.

  • Coordinate and drive Kaizen & Six Sigma across LOBs.

  • Continuously Monitor Project KPI's to drive Continuous Improvement Initiatives.

  • Support in devising procedures and directions for recording and reporting quality data.

  • Compile quality control reports, create statistical process control metrics, manage non-conformity reports and recommend continuous improvement activities.

  • Implement & Monitor quality control and inspection procedures.

  • Manage internal audits and other quality assurance activities

  • Support Design & Operations Managers to resolve any customer complaints by identification of root causes

  • Assist in Risk Management activities, FMEAs and ensure compliance to standards and regulations 

  • Assist in the failure investigation of product complaint and CAPA activities.

What we look for

  • Bachelor's Degree with minimum 3-6 years of experience in the field of Mechanical / Electrical.

  • Min. 3 yrs. experience in Quality Management activities.

  • Proven experience in driving Quality Training Programs.

  • Experience in Product / Process Audits.

  • Experience in Six Sigma Tools & Techniques

  • Certified Six Sigma Green / Black belt (if available)

  • Worked as Internal Auditor or knowledge of same

  • Experience in working with problem solving tools like, Fish bone diagram, 8D etc.

  • Good oral, written and presentation skills

  • Customer focus and service oriented.

  • Excellent interpersonal skills and able to develop strong working relationships inside and outside the enterprise.

  • Excellent people skills, persuasive and assertive character.

  • Proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word, Forms, Visio).

Preferred Qualifications:

  • Experience in a corporate strategy environment.

  • Understanding of Lean and Problem-Solving tools (e.g., VSM, Kaizen, Root Cause Analysis, Standard Work).


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