Urgent Hiring

1 week ago

Gurgaon, Haryana, India Cars24 Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Venue: SAS Building, Tower C, Floor 7th, CH Baktawar Singh Road, Medicity, I Sector 38, Gurugram, Haryana 122001

Contact Person: Banika Rana

What will you drive?

  • This role involves achieving defined conversion targets.
  • Guide customers looking to sell their cars by helping them list their vehicles on the portal.
  • Coordinate with potential buyers to facilitate smooth negotiations and deal closures.
  • Focus on maximizing conversions to meet targets and contribute to revenue generation for

the company.

  • Provide customers with information about our products and services through effective and

engaging communication.

  • Handle both inbound and outbound calls to address customer inquiries and resolve their

issues promptly.

  • Understand customer needs thoroughly and offer suitable solutions to their queries.
  • Build a strong rapport with customers to ensure a seamless and satisfying experience.
  • Maintain accurate and up-to-date records of customer interactions and transactions in the

system.

  • Coordinate with internal teams to ensure the timely resolution of customer concerns and

deliver a smooth journey.

  • Meet daily and monthly targets related to call handling, customer engagement, and

successful conversions.

  • Stay consistently updated on product features and market trends to deliver accurate, relevant,

and compelling information to customers.

Who are we looking for?

  • A dynamic individual with 08 years of experience in customer support, telecalling, inside

sales, or a similar customer-facing role.

  • Someone with excellent verbal and written communication skills and a strong ability to build

trust and rapport over calls.

  • A proactive problem-solver who can quickly understand customer needs and offer effective,

solution-oriented responses.

  • An individual who is comfortable managing payment-related discussions and can ensure a

smooth, transparent, and satisfactory customer journey.

  • Someone with a target-driven mindset , capable of working in a fast-paced environment and

consistently achieving daily and monthly conversion goals.

  • A team player with a positive attitude, resilience, and a customer-first approach.
  • Proficiency in regional languages will be an added advantage to connect better with a diverse

customer base.

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