Logistics & Warehouse Manager

Experience:
5-7 years

About Meru Life

At Meru Life, we believe life after 55 is a launchpad for a vibrant, purposeful second inning. Inspired by "Merudand" (Sanskrit for spine), our mission is to empower active seniors to build connected, engaging lives through tailored home-care services, community programs, and a suite of products designed for their next chapter. We blend compassion with innovation to deliver extraordinary experiences and meaningful opportunities every day.

If you're a driven Logistics & Warehouse Manager ready to lead, scale, and make an impact — we'd love to meet you.

For more information on Meru Life please visit

The Opportunity

We are looking for a
Sr. Logistics & Warehouse Manager
(5–7 years experience) to drive excellence across:

• Warehouse management & inventory management/optimization
• Logistics & transportation operations
• Vendor & 3PL partnerships
• Compliance & regulatory readiness (India)
• Team leadership & process improvement

You'll work closely with the leadership team and have high visibility across the organization.

What You'll Do

Strategic Planning & Management

• Develop and implement a comprehensive
  logistics and warehouse strategy
  aligned with the company's growth goals and market dynamics in India.
• Oversee the entire
  logistics lifecycle
  : procurement, inbound freight, warehousing, order fulfilment, last-mile delivery.
• Optimize
  warehouse operations
  : receiving, storage, inventory management, picking, packing, dispatch.
• Prepare and manage departmental
  budgets
  with a focus on cost efficiency.

Warehouse & Inventory Operations

• Shortlist and select the
  right warehousing partner
  as per company's goals and category.
• Work with the warehousing partner to
  design SOPs
  to ensure an optimised order-to-dispatch-ready timeline, and ensure space utilisation.
• Implement robust inventory management systems; lead cycle counts and
  stock audits
  .
• Maintain high
  safety and security standards
  for inventory in line with Indian regulations.
• Ownership of the
  OMS/WMS
  to ensure timely data integrity, process settings and automations where needed.
• Ownership of inventory transfer and related SLAs to
  marketplace
  warehouses and oversee the inward process of marketplaces.
• Closely follow marketplace SOPs and suggest changes as per brand requirements.

Logistics & Transportation

• Negotiate contracts and manage relationships with
  3PL providers and transporters
  .
• Responsible for
  automated
  shipper allocation and optimization of workflows.
• Monitor inbound and outbound shipping to ensure timely delivery.
• Stay current on
  transportation regulations
  across India (GST, E-Way Bill, state-specific requirements).
• Responsible for
  SOPs for NDR and related RTOs.
• Continuously seek opportunities to
  shorten delivery times
  using dark stores or other relevant but innovative opportunities
• Accountable for
  CSAT
  on deliveries by partners.
• Closely follow marketplace SOPs and suggest changes as per brand requirements.

Team Leadership & Development

• Lead, mentor, and develop warehouse and logistics teams; foster a culture of ownership and continuous improvement.
• Conduct regular performance reviews and training on processes, systems, and safety.

Cross-functional leadership

·    To work closely with customer support to ensure queries related to deliveries and other logistics issues are resolved.

·    To work closely with the Ecommerce team to ensure the integrity of inventory and the timely upload of data on the WMS/OMS.

Compliance & Reporting

• Ensure full compliance with national and local regulations.
• Aging analysis of inventory to ensure automation for stock replenishment.
• Leverage WMS and logistics software to track KPIs: on-time delivery, order accuracy, inventory turnover, cost per shipment, CSAT of deliveries.
• Provide performance reports to senior management and drive insights for further cost savings and optimization.