Room Attendant
8 hours ago
Job Title: Room Attendant (Housekeeping)
Roles & Responsibilities
- Clean and service guest rooms, bathrooms, and balconies as per hotel standards and SOPs.
- Make beds, change linen, and replace towels as per occupancy and policy.
- Replenish guest supplies such as toiletries, amenities, minibar items, and tea/coffee kits.
- Dust, vacuum, mop floors, and clean furniture, fixtures, mirrors, and windows.
- Check room condition and report maintenance issues (electrical, plumbing, AC, etc.) immediately.
- Follow proper procedures for handling guest belongings and lost & found items.
- Ensure rooms are ready on time for arrivals, stayovers, and departures.
- Maintain cleanliness of corridors, pantry areas, and assigned public spaces.
- Use cleaning chemicals, tools, and equipment safely as per training.
- Follow hygiene, safety, and infection control guidelines at all times.
- Maintain guest privacy and confidentiality.
- Coordinate with supervisors, front office, and maintenance for smooth operations.
- Adhere to grooming standards, uniform policy, and professional behavior.
- Complete assigned room targets within the shift efficiently.
- Report unusual incidents, suspicious activity, or guest complaints to the supervisor.
- Attend training sessions and briefings as scheduled.
- Comply with hotel policies, rules, and disciplinary standards.
Key Skills & Competencies
- Attention to detail
- Time management
- Physical stamina
- Basic communication skills
- Knowledge of housekeeping chemicals & equipment
- Guest-oriented attitude
Reporting To
- Housekeeping Supervisor / Executive Housekeeper
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