Service Engineer

7 days ago

Mumbai, Maharashtra, India Forward Eye Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Oracle Inventory: Service Engineer

We are seeking a skilled professional to manage our Supporting Oracle Inventory, Receiving,Receipt Accounting, Inventory Visibility in Oracle.

Key Responsibilities :

  • Provide L1 support for organization and Location Configuration

  • Mange Oracle Receiving and recipient Accounting issues

  • Deliver Month-end/Quarter-End support services

  • Triage and prioritize incoming oracle inventory management tickets

  • Perform initial assessment of reported system issues

  • Route complex problems to appropriate support team and on-calls

  • Troubleshoot and resolve Oracle inventory issues or route to appropriate teams

  • Document solutions and knowledge base articles

  • Monitor tickets queues and ensure SLA compliance

  • Support critical period-end processing activities

  • Ensure inventory visibility and accuracy within Oracle systems

  • Implement best practices for inventory management within Oracle

Requirements :

  • 5+ experience of Oracle inventory management modules

  • Understanding of receiving and recipient accounting processes

  • Experience with organization and location configuration in Oracle

  • Familiarity with month-end and quarter-end procedure

  • Strong problem analysis and prioritization skills

  • Experience with ticketing system and incident management

  • Excellent communication and documentation skills

  • Ability to work effectively under pressure during critical business periods

Qualifications :

  • Experience with Oracle ERP systems

  • Background in technical support or service desk environments

  • Understanding of inventory management concepts

  • Customer service orientation

  • Strong analytics and

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