Bulk Hiring For Customer Support Role

1 week ago

Delhi Gurugram NCR Noida, India TheEmpiric Consulting Services Pvt Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Immediate Openings for Customer Support & Technical Support:

(Voice Process / Chat Process / Email Process / Blended Process)

How to Apply (Both Walk-in and Virtual interview Process):

If you're ready to start or elevate your career with a leading MNC, contact our HR team immediately:

  • Manya:

  • Shubhi:

If you are unable to connect via WhatsApp, please send your resume at , and you will be contacted at the earliest opportunity.

Location: Noida and Gurugram (Gurgaon)

Shifts:

Day Shift in Noida

Rotational in Gurgaon : Both Side Cab

Candidates with sales experience day shift in Gurgaon

Work Schedule: 5 Days a Week

About the Opportunity

Join a top-tier multinational corporation based in Noida and Gurgaon an organization where innovation, excellence, and a dynamic work environment drive success. We are looking for immediate joiners who are eager to contribute as Customer Support Associates or Technical Support Associates (Voice & Non-Voice). This is your chance to be a part of impactful projects and experience substantial career growth from the start.

Key Responsibilities

  • Customer Queries: Handle customer queries, ensuring satisfactory resolutions while maintaining industry-standard metrics such as Average Handling Time (AHT) and minimizing repeat calls (RCR).
  • Support Excellence: Provide exceptional customer service and technical support in a fast-paced, 24x7 setting.
  • Multitasking: Efficiently manage multiple tasks in a dynamic environment and adhere to company policies and procedures.

Requirements

  • Communication Skills: Excellent English verbal and written communication skills.
  • Educational Qualification: Graduation in any stream is preferred (UG graduates are welcome to apply).
  • Flexibility: Willingness to work during odd hours, adapting to a 24x7 operational setup.
  • Organization: Strong organizational skills with a keen ability to multitask.
  • Freshers Welcome: Freshers with a passion for learning and growth are encouraged to apply.

What We Offer

  • Culture & Growth: A dynamic and inclusive work environment coupled with ample opportunities for skill development and career progression.
  • Compensation & Benefits: A competitive salary package with comprehensive benefits.
  • Perks: Cab facility available during odd hours to ensure smooth commutation.

Why Apply Through Us

  • Personalized Guidance: One-to-one interview guidance tailored to your profile.
  • Placement Support: Complete placement guidance, daily practice sessions, and consistent support through a dedicated point-of-contact.
  • Direct Access: The opportunity to interview directly with company HR
  • No placement charges.

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