Machine Learning Engineer

CTI has been a leading AV provider for over 35 years. Since we began in 1988, our mission has been simple: to provide a fantastic customer experience.

At CTI, our biggest asset is our people, and we know that sometimes the most awesome employees don't fit the typical mold. If you are hardworking, friendly, and know the importance of fantastic customer service, you could be a good fit at CTI. We have developed a collaborative and lively working environment, where the best and the brightest show up to work each day ready to have fun and employ their passion for and knowledge of technology in everything they do. This creative atmosphere helps us apply and share our skills with our clients, who seek quality, high-end AV and Conference Solutions.

So, what are we looking for?

We are looking for an experienced Machine Learning Engineer (5+ years) whose attitude, skills, and work ethic embody our mission: "to provide a fantastic customer experience." Someone passionate about leveraging AI/ML to solve complex business challenges in the AV industry.

Our employees are known in the industry as customer-focused problem-solvers who can deliver innovation and value. If you thrive at the intersection of ML, software engineering, and business impact, this role is for you.

What are your responsibilities?

• Design, develop, and deploy end-to-end machine learning solutions across business applications.
• Build and optimize ML pipelines for training, fine-tuning, testing, deployment, and monitoring of models.
• Integrate and customize LLMs (Large Language Models) within enterprise workflows and agentic solutions.
• Collaborate with DevOps and MLOps teams to ensure scalability, reliability, and automation of ML systems.
• Lead initiatives to mentor and upskill team members in ML development and best practices.
• Develop APIs and services for seamless integration of AI models into production systems.
• Partner with business teams to translate requirements into ML-driven solutions (chatbots, labor estimation, recommendation systems, etc.).
• Stay at the forefront of AI/ML research and tools to inform architectural and business decisions.

Will you fit in?

• Our employees fearlessly embrace the company culture and applicants who merely want to punch in their timecards everyday are not what we are looking for.
• You can work independently with minimal guidance but aren't afraid to ask the right questions when you need help.
• You have strong verbal and written communication skills and can be the face of our company to our clients.
• You are passionate about learning and sharing knowledge with your team to improve the entire team.

Does experience count?

• 5+ years of professional experience in Machine Learning Engineering or Applied AI roles.
• Strong knowledge of ML frameworks (PyTorch, TensorFlow, Scikit-learn).
• Hands-on experience with LLMs, generative AI, fine-tuning, and prompt engineering.
• Experience with MLOps (CI/CD for ML, monitoring, retraining).
• Experience with data pipelines, feature engineering, and model performance optimization.
• Solid software engineering background (C#, Python, JavaScript/React, ASP.NET, Git).
• Proven ability to deploy ML models to cloud platforms (AWS, Azure, GCP) and use their AI/ML services.
• Familiarity with enterprise tools like Microsoft D365, Business Central, or ability to learn quickly.
• Excellent communication skills, customer-first mindset, and ability to work independently while mentoring others.
• Experience building agentic solutions from scratch is a plus

Conference Technologies, Inc. is an equal opportunity employer. We do not and shall not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, or military status in any of its activities or operations.