Content Innovation Expert

19 hours ago

Chennai India Frost & Sullivan Full time ₹ 12,00,000 - ₹ 36,00,000 per year

About the Role

The global economy is being transformed around more powerful customer experiences. The companies that win in this new environment are going to be the ones that understand the customer experience the best. In order to tell the customer experience, one must have a deep understanding of the customer journey.

Reporting to the Vice President, Customer Experience, this exciting role encompasses the design and creation of powerful narratives on key sectors targeted toward clients. The position is responsible for developing content for a sector/sectors that will leverage inputs from a global team of Analysts and Consultants across Frost & Sullivan's operations. Content created will then be leveraged for targeted marketing campaigns, social media, and account-based marketing. You will be required to demonstrate strong writing, analytical and stakeholder management skills.  


Responsibilities

  • Create powerful narratives by sector/sectors to enable effective marketing communication
  • Co-ordinate with multiple stakeholders to secure relevant information sufficient for creating these narratives
  • Manage key stakeholders by sector/practice area to ensure expectations are met/exceeded, timelines are heeded
  • Develop excellent quality content

·       Work with a global team of experts who will be collaborating together to create a very powerful customer experience over time, over channels, and through all types of perspectives.

Required Competencies

We're looking for candidates who -

·       Are motivated individuals with excellent communication & writing skills

·       Are exceptional marketing and customer experience executives

·       Are keen to pursue a career in communications and customer experience

·       Have the ability to tell an engaging story about the disruption collapse and transformation of any industry

·       Have an in-depth understanding of what the customer journey and the customer value chain mean

·       Have expertise in understanding the role of public relations, press releases, email, website, social media, and other marketing assets to tell the story

·       Have prior experience in marcomm, journalism, internal/marketing communications within the research or consulting industry

·       Have a post-graduate in journalism or communications with at least 5-7 years experience. A Degree in Visual Communication, Literature, or Journalism background

·       Have prior knowledge of handling content for public relations, press releases, email, website, social media, and other channels to tell the story

·       Are Proficient in MS Office – Word and Excel

·       Are Well-organized and detail-oriented

·       Take ownership to work independently with remote supervision

·       Can multi-task and meet tight deadlines

·       Are disciplined and adhere to high-quality standards

·       Is a strategic thinker understands how operational activities are vital in supporting the overall strategy of the business

  • AI Innovation Expert

    1 day ago

    Bangalore North, Karnataka, , India Awign Expert Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job description Roles & Responsibilities: Build build Knowledge Models and Product Co -Pilots with Agentic AI frameworks. Expertise in building knowledge Models on specific Domains and Technology expertise of Bosch / BGSW Expertise in creating Agentic AI applications that mimic System Experts, Domain Experts, Technology Architects and Designers Expertise in...

  • Email Newsletter Service Wordplay Content

    7 days ago

    India Wordplay Content Full time

    **Clean Design, Without Cliches**: Your business deserves more than cliched design and stale templates. We create striking and stylish HTML templates with an emphasis on crisp, attractive design and maximum readability. We’ll conceptualize the header and newsletter design for you from scratch, and develop personalized concepts that embody the look and...

  • Content Marketing Innovator

    3 weeks ago

    India Neo Wealth and Asset Management Full time

    About Neo Group: Neo is a new-age, focused Wealth and Asset Management platform in India, catering to HNIs, UHNIs and multi-family offices. Neo stands on its three pillars of unbiased advisory, transparency and cost-efficiency, to offer comprehensive, trustworthy solutions. Founded by Nitin Jain (ex-CEO of Edelweiss Wealth), Neo has amassed over USD 3...

  • SEO Content Writer

    2 weeks ago

    India MDB Content Solutions Full time

    About MDB Content Solutions MDB Content Solutions partners with B2B technology and innovation brands to create impactful, insight-driven content. As we expand into Fintech and Digital Finance , we’re looking to collaborate with writers who deeply understand the financial ecosystem — from payments and blockchain to AI-driven banking and regulatory...

  • Freelance Content Writers – EdTech

    8 hours ago

    India MDB Content Solutions Full time

    About MDB Content SolutionsMDB Content Solutions partners with B2B technology and innovation brands to craft high-impact content strategies and thought leadership assets.As we expand our focus into Education Technology, Learning Transformation, and HRTech & Future of Work, we’re seeking specialist freelance writers for both domains who can turn complex...

  • Freelance Content Writers – EdTech

    5 minutes ago

    India MDB Content Solutions Full time

    About MDB Content Solutions MDB Content Solutions partners with B2B technology and innovation brands to craft high-impact content strategies and thought leadership assets. As we expand our focus into Education Technology , Learning Transformation , and HRTech & Future of Work , we’re seeking specialist freelance writers for both domains who can turn...

  • Freelance Fintech

    2 weeks ago

    India MDB Content Solutions Full time

    About MDB Content Solutions MDB Content Solutions partners with B2B technology and innovation brands to create impactful, insight-driven content. As we expand into Fintech and Digital Finance , we’re looking to collaborate with writers who deeply understand the financial ecosystem — from payments and blockchain to AI-driven banking and regulatory...

  • Freelance Fintech

    2 weeks ago

    India MDB Content Solutions Full time

    Job Description About MDB Content Solutions MDB Content Solutions partners with B2B technology and innovation brands to create impactful, insight-driven content. As we expand into Fintech and Digital Finance, we're looking to collaborate with writers who deeply understand the financial ecosystem from payments and blockchain to AI-driven banking and...

  • Freelance Fintech

    2 weeks ago

    India MDB Content Solutions Full time

    About MDB Content Solutions MDB Content Solutions partners with B2B technology and innovation brands to create impactful, insight-driven content. As we expand into Fintech and Digital Finance , we’re looking to collaborate with writers who deeply understand the financial ecosystem — from payments and blockchain to AI-driven banking and regulatory...

  • AI Content Expert

    3 weeks ago

    Chennai, India Amazon Full time

    Amazon is looking for an AI Content Expert II to help with annotations, content generation, and data analysis. As part of the Data Team, you will be responsible for delivering high-quality training data to improve and expand AGI's Large Language Models' (LLMs) capabilities. This is a fixed term contractual role for 12 months, requiring flexibility to work in...