HVDC/FACTS Service Engineer

We make real what matters. About the role:

The candidate shall be responsible for the below listed points:

Responsibility:

• Testing of software and hardware for control & protection for HVDC/FACTS/AC Switchyard systems.
• Testing of primary electrical equipment in HVAC/HVDC Switchyards.
• Testing and programming of numerical protection relays (preferably Siemens SIPROTEC family)
• Performing factory acceptance tests and site acceptance tests as per procedure for HVDC/FACTS C&P systems at factory and site
• Troubleshooting and technical service support at customer sites for HVDC & FACTS.
• Updating of engineering documentation/drawings upon completion of factory and site tests
• Job would involve extensive travelling to customer project sites and customer interaction
• keen interest in software programming and electronic circuitry
• Manage, develop, and ensure profitability of HVDC & FACTS spares business
• Responsible to ensure all business KPI's are met and the services to the customer are maintained in accordance with company policy and procedure
• Respond to customer enquiry by understanding the technical requirement prepare the offer to cater the customer requirement technically and commercially
• Handling complete offer management & Order execution for spare parts business and regular follow ups with vendors, taking care of import shipments and ensure timely delivery of materials to customer sites
• Attending customer meetings to discuss on various proposals, understanding technical issues and suggest possible solutions by aligning with field service.
• Regular meetings with Sales team to discuss ongoing offers and develop in business opportunities
• Driving initiatives to expand the service business and capture new avenues
• QMS and EHS coordinator for HDVC and FACTS services portfolio
• Proficient in overseeing project activities from conceptualization to execution including technical specifications, stage inspections, progress monitoring, vendor management and manpower planning.
• Experience in preparing offers and proposal for HVDC & FACTS products, managing material movement and supervising site operations.
• Prepare cost optimized technical solutions collaborating with relevant stake holders while meeting customer expectations.
• Preparation of techno commercial offers and proactive follow-up with regions/customers for technical & commercial closure.
• Timely submission of clarifications/offer meeting customer deadlines while complying to internal processes.
• Cyber security skills will be added as a additional advantage.
• We dont need superheroes, just super minds.
• B.E / B. Tech in Electrical/Electrical and Electronics with 4 to 8 years of experience.
• Good knowledge in testing of software and hardware for control & protection for HVDC/FACTS/AC Switchyard systems.
• Experience on HVDC/FACTS system will be an advantage.
• Good Knowledge in testing and programming of numerical protection relays
• Must be technically sound to face Customer directly.
• Good communication skills.
• Multitasking & should be able to work & perform under time pressure
• Very good technical know-how on HVDC & FACTS technologies.
• Clear understanding of entire Offer Testing & Commissioning process of HVDC & FACTS Substation.
• A very good Team Player with high commitment/willingness to go beyond extra mile.
• Good knowledge of Cyber Security\, MS Word, MS Excel & Power Points and working knowledge of MS office tools like MS Projects, Power BI etc. added advantage.
• Extraordinary Intercultural sensitivity and ability to work in a multi-national and multi-cultural team.
• Excellent written & verbal communication, presentation & negotiation skills with foreign language expertise will be an added advantage.This role is based in Mumbai or Gurgaon, where youll get the chance to work with teams impacting entire cities, countries and the shape of things to come.