Operations Team Member-RL OPERATIONS-RPC Operations

2 days ago

Mumbai, Maharashtra, India Kotak Mahindra Bank Full time ₹ 2,00,000 - ₹ 6,00,000 per year
Description
Job Role: 
 
 Manage Day to-day Operational Activities of Customer Deliverables like Debit card / Credit Card / Cheque book etc… 
 Manage deliveries, coordinate with various production vendors, courier partners and Stationery vendors. 
 Ensure TAT for all the activities & experience in leading a team operations. 
 To handle escalations in operations.  
 Reconciliation of processing data on a day-to-day basis.  
 Provides support and guidance to Team Leaders and subordinates and give decision on complex operational and technical issues.  
 Continuously work on improvements & error reduction thru regular analysis.  
 Elimination of redundant internal processes/ procedures and duplication/ over-lapping etc.  
 Take up any other assignments as conveyed by seniors from time to time.  
 Very good command on MS-office (Word, Excel, PowerPoint, etc.) 
 Should have built and worked on SOP's, BRD, and operational risk matrices for the team 
 Excellent project, analytical, execution skills & effective communication skills 
 Should be able to drive efficiency and an error free ops organization.     

Job Requirements: 
 
 Be flexible to the work timings as the role demands. 
 Should be fast and accurate with excellent written and oral communication skills.  
 Should be a strong team player and demonstrate excellent team work.  
 High commitment to work  
 Willingness to work late hours /work in staggered working arrangement, in case the same is required.  

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