E-Commerce Manager(Sales

5 days ago

Ahmedabad Gandhinagar Kalol, India Arvind Limited Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Role Objective:

To develop, manage, and grow the online sales and marketing channels for the Sports Division Products through leading e-commerce platforms and the companys digital channels. The role focuses on driving online revenue growth, enhancing brand visibility, managing marketplace operations, and delivering an exceptional customer experience.

Key Responsibilities:

E-Commerce Sales Management

  • Develop and execute sales strategies to achieve revenue and profitability targets across e-commerce platforms (Amazon, Flipkart, Nykaa, etc.).
  • Manage product listings, pricing, promotions, and inventory on online platforms.
  • Analyze sales trends, customer behavior, and competition to optimize product performance.
  • Coordinate with supply chain and warehouse teams to ensure timely order fulfillment and dispatch.
  • Drive online product availability and minimize stock-outs or overstock situations.

Digital Marketing & Brand Promotion

  • Plan and implement digital marketing campaigns (SEO, SEM, social media, influencer marketing, and paid ads) to increase traffic and conversions.
  • Collaborate with design and content teams for product photoshoots, creatives, and promotional materials.
  • Enhance brand presence and storytelling on digital channels aligned with the brand identity of AAML Sports Division.
  • Manage customer engagement initiatives, including product reviews, ratings, and loyalty programs.

Marketplace & Channel Management

  • Manage relationships with e-commerce marketplaces and aggregator partners.
  • Negotiate platform commissions, advertising packages, and seasonal campaigns.
  • Track and resolve operational issues related to listings, payments, and returns.
  • Evaluate potential of new online channels or D2C opportunities for business expansion.

Analytics & Reporting

  • Monitor key e-commerce KPIs sales performance, ROI, conversion rate, traffic, and campaign effectiveness.
  • Generate and present weekly/monthly performance reports to management.
  • Identify gaps and opportunities for improving customer acquisition and retention.

Cross-functional Collaboration

  • Work closely with production, dispatch, and customer support teams to ensure smooth end-to-end e-commerce operations.
  • Align with finance on invoicing, pricing, and reconciliations.
  • Coordinate with marketing for integrated campaigns across online and offline channels.

Key Skills & Competencies:

  • Strong knowledge of e-commerce operations, online marketing, and analytics tools.
  • Experience in handling marketplace portals (Amazon Seller Central, Flipkart Seller Hub, etc.).
  • Understanding of digital advertising (Google Ads, Meta Ads, SEO/SEM).
  • Analytical mindset with ability to interpret data and drive business insights.
  • Creative thinking and strong communication skills.

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