Chief Operating Officer

5 days ago

Kolathur Chennai Tamil Nadu, India Prevail Healthcare Ltd Full time ₹ 6,00,000 - ₹ 15,00,000 per year

The COO is responsible for overseeing the day-to-day administrative and operational functions of the hospital. The role ensures smooth functioning of clinical and non-clinical departments, drives efficiency, manages budgets, enforces quality standards, and supports the hospital's strategic growth.

Job Title: Chief Operating Officer (COO)

Department: Administration / Operations

Reports To: Chief Executive Officer (CEO) / Board of Directors

Key Responsibilities:Operations & Administration

  • Oversee hospital operations including inpatient, outpatient, emergency, diagnostic, and support services.
  • Ensure compliance with healthcare regulations, accreditations, and statutory requirements.
  • Develop, implement, and monitor operational policies, SOPs, and performance standards.
  • Ensure optimal utilization of resources, equipment, and infrastructure.

Financial & Strategic Management

  • Collaborate with the finance team to manage budgets, control costs, and improve revenue cycles.
  • Support CEO/Board in strategic planning, expansion, and business development initiatives.
  • Monitor key performance indicators (KPIs) and prepare regular performance reports.

Clinical & Patient Care Support

  • Coordinate between medical, nursing, and administrative teams for seamless patient care.
  • Support quality initiatives such as NABH/JCI accreditation and continuous improvement programs.
  • Address patient feedback and grievances, ensuring high levels of patient satisfaction.

Human Resources & Leadership

  • Lead, mentor, and evaluate departmental heads (clinical and non-clinical).
  • Ensure proper staffing, training, and professional development for all hospital employees.
  • Promote a culture of accountability, teamwork, and service excellence.

Technology & Innovation

  • Oversee hospital information systems, electronic medical records, and IT infrastructure.
  • Drive digital transformation and adoption of innovative healthcare solutions.

Qualifications & Skills:

  • Master's degree in Hospital Administration / Healthcare Management / Business Administration (MHA/MBA/PGDHM or equivalent).
  • 12–15+ years of experience in hospital operations, with at least 5 years in a senior leadership role.
  • Strong knowledge of healthcare regulations, quality standards, and compliance requirements.
  • Proven track record in operational excellence, financial management, and strategic execution.
  • Excellent leadership, communication, and problem-solving skills.

Work Conditions:

  • Full-time, based at hospital premises.
  • Extended working hours as per hospital requirements.
  • High-pressure environment with responsibility for 24/7 hospital operations.

Job Types: Full-time, Permanent

Pay: ₹50, ₹250,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Leave encashment
  • Paid sick time
  • Provident Fund

Work Location: In person

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