Front Office

2 days ago

Dharmapuri, Tamil Nadu, India K.M.C Hospital Full time ₹ 1,44,000 - ₹ 2,88,000 per year

JOB DESCRIPTION:

Duties may include, but are not limited to the following:

F To develop relationships with patients and their family members to provide maximum personalized patient service.

F To review customer feedback data and take appropriate preventive and corrective action in the areas assigned as per the job description.

F To make suggestions for improvements in overall operations with an emphasis on increasing patient satisfaction.

F To display a high degree of professionalism and integrity as befitting a member of management.

F Must ensure that all personnel are kept well informed of department objectives and policies.

F The ability to ensure that a proper image is being maintained by all Team Members with respect to grooming and uniform standards.

F To ensure that qualified personnel are selected, recruited and trained in all areas of responsibility.

F To support OneHealth Hospital philosophy towards employee development, to ensure the effectiveness and promotion of this philosophy within the department.

F To support and participate in programs, related to orientation of new employees.

F Manage all administrative duties as specified by the Hospital.

F To work on, time specific standards and implement the same within a period of three months.

F To ensure customer satisfaction level is more than 95% in the specified areas.

F To work on a mechanism to monitor the deviations with reference to patient service standards and delivery time.

F To be responsible for delivering a high standard of holistic care to patients, promoting their equality and dignity at all times.

F To guide the patients to the respective consultation suite / investigation area / Office and hand over the responsibility to the concerned area Executive / In charge for further follow-up of the patient.

F To ensure smooth functioning in the main reception/ registration counter/ Admission counter.

F To streamline patient's flow at the main reception during morning hours.

F To interact with all the outpatients and to help out during complaint's/grievances.

F To co-ordinate with consultants/ Secretaries for patient's problems.

F To handle patient complaints/ enquiry.

F To check the attendance of the receptionists and their dress code.

Job Type: Full-time

Pay: ₹12, ₹20,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

  • Front Desk Executive

    3 hours ago

    Dharmapuri, India Advanced Grohair & Gloskin clinic Full time

    **Roles & Responsibilities** - Build and maintain relationships with internal and external customers. - Monitor registration and admission standards followed by the team and submit reports as required - Provide courteous service to clients and respond promptly and tactfully to their request or inquiries. - Responsible for identifying critical areas in the...

  • Front Desk Receptionist

    3 hours ago

    Dharmapuri, India Advanced Grohair & Gloskin clinic Full time

    Build and maintain relationships with internal and external customers. - Monitoring of invoices and bills, keeping track of approved discounts, and billing as per tie-up. - Responsible for making duty roster and leave management of all front office & OPD service coordinators and executives. - Regular updates to be provided to the team members. - Working on...

  • Front Desk Receptionist

    6 days ago

    Dharmapuri, TN, IN SRIVARI AESTHETICS Full time

    Build and maintain relationships with internal and external customers Monitoring of invoices and bills keeping track of approved discounts and billing as per tie-up Responsible for making duty roster and leave management of all front office OPD service coordinators and executives Regular updates to be provided to the team members Working on...

  • Receptionist

    2 weeks ago

    Dharmapuri, India dexter academy Full time

    Communication. - Multitasking. - Social skills. - Organization. - Technical skills. - Resistance to stress. - Problem solving. - Empathy. Pay: ₹8,086.00 - ₹23,357.09 per month Schedule: - Day shift Supplemental pay types: - Commission pay - Performance bonus - Yearly bonus Ability to commute/relocate: - Dharmapuri, Tamil Nadu: Reliably commute or...

  • Front End internship

    18 hours ago

    Dharmapuri, India Ladybird Web Solution Pvt Ltd Full time

    Description InformationJob DescriptionIntroduction Ladybird Web Solution is offering an internship programme for freshers to start their careers in the field of software development.Purpose of this engagement is to hire good candidates and offer them full time job after they finish the internship.Who are we looking for? Freshers graduated from reputed...

  • ▷ Urgent Search! Front Office

    15 hours ago

    Dharmapuri, TN, IN K.M.C Hospital Full time

    JOB DESCRIPTION Duties may include but are not limited to the following F To develop relationships with patients and their family members to provide maximum personalized patient service F To review customer feedback data and take appropriate preventive and corrective action in the areas assigned as per the job description F To make...