Principal Software Engineer

About the Role :

As a Principal Software Engineer at Cimpress Technology, you will play a pivotal role in creating innovative software solutions that drive success for both our customers and Cimpress-owned businesses. Youll work closely with stakeholders to design and architect systems that are scalable, reliable, and secure, leveraging both the MCP Platform and cutting-edge industry technologies.

In this role, you will have the unique opportunity to collaborate directly with customers, gaining insights into their challenges and goals. Your expertise will enable you to craft tailored solutions while promoting best practices across teams. Youll also be instrumental in gathering and validating critical product feedback, ensuring that our platforms evolve in ways that deliver maximum value.

As part of your responsibilities, you will help customers overcome operational challenges, acting as a trusted technical advisor to guide them through complex architectural decisions. This role offers a global scope, with occasional travel to international sites, including Cimpress businesses, manufacturing facilities, and third-party partners, to gain firsthand insights and strengthen partnerships.

What you will do :

At Cimpress, were not just looking for engineers were looking for innovators who are passionate about making a lasting impact. This role offers the opportunity to shape solutions that will drive both technical excellence and business value. If you are a seasoned software developer eager to engage with customers directly and collaborate across teams to deliver scalable, resilient, and secure systems, we want to hear from you

- Build reference architectures to accelerate development of solutions.

- Get your hands dirty by building proof of concepts to provide guidance to development teams across the platform and customers on how best to utilize the platform features to solve their business problems.

- Keep customer needs at the forefront of decision-making. Guide teams to develop solutions that offer maximum value by understanding use cases and business requirements.

- Communicate solutions clearly through architectural diagrams, documentation, and presentations to both technical and non-technical stakeholders.

- Maintain and evolve detailed architectural documentation, including design decisions and implementation details.

- Contribute to engineering RFCs and promote software development practices that are shared across teams.

- Dig deeper into platform APIs and customer integrations to understand and suggest optimized ways of integrating with the MCP platform.

- Build strong relationships with customers and domain partners, working closely to understand their needs and deliver impactful solutions.

Your Qualifications :

At Cimpress, we value the diverse experiences and perspectives that each individual brings to our culture. If you don't meet every qualification but are excited about this role, we encourage you to apply. We're eager to learn more about you.

years of experience building software, integrating systems, and delivering applications via the Internet (SaaS, APIs).

- Strong and demonstrable experience in building products from the ground up using modern technologies and practices such as DDD, Microservices, Event driven architecture, Containerization, Cloud technologies (AWS or others), distributed tracing, observability, contract testing, CI/CD etc.

- Proficiency in high-level programming languages such as TypeScript, Python, Java or C# but more importantly, you possess strong fundamentals that transfer across tech stacks.

- Strong communication skills : Experience in working with various stakeholders in all layers of the organization.

- Demonstrated ability to adapt to new technologies, languages, and frameworks, even those you havent worked with before.

- As Lead Software Engineer, you are expected to manage ambiguity and uncertainty.

- Experience with DevOps practices and Agile methodologies.

- Proven track record of breaking down complex problems into manageable parts and tackling them in a structured way.

Nice to Have :

- Previous experience in the mass customization industry.

- Existing US and Schengen visa.

Who we are :

At Cimpress Technology , we are dedicated to crafting cutting-edge, world-class software solutions to power our mass customization businesses, serving a vast customer base of over 17 million individuals worldwide and generating annual revenues in excess of US $2 billion. Our Mass Customization Platform (MCP) is a flexible ecosystem of modular, multi-tenant services that empowers Cimpress businesses to select tailored solutions that meet their unique needs, fostering rapid innovation in product launches, customer outreach, and fulfillment of customized orders. Our commitment to innovation retains our customer base and drives substantial revenue growth, as evidenced by Cimpress' revenue in FY23 from custom print products, signage, apparel, packaging, and more