Customer MDM Expert

2 weeks ago

Hyderabad, Telangana, India Mars Data Insights Full time

Job Title:

Customer MDM Expert-(Informatica/SAP/CRM/C360)

Location:

Hyderabad, India

Job Type:

Fulltime
/
Hybrid

NP:

Immediate to 15 Days

Experience:

6–10 years

Key Skills:

Informatica IDMC C360

,
Customer MDM
 
,
technical advisory, SME
,
Data governance & stewardship operating models, Integration patterns, Integration with
SAP

, CRM , external providers (e.g., IQVIA),
MDM,
Informatica IDMC / C360 (SaaS).

(or)

Key Skills:
MDM (Customer Master Data / Customer 360; HCO/HCP)
, RACI , IT, governance ,Drive roadmap planning, scope management, prioritization, and delivery health, testing, cutover, hyper care,
product management leading complex, cross-functional initiatives,
Informatica IDMC/C360 or equivalent,
SAP / CRM ecosystem, roadmap, risks/dependencies, end-to-end lifecycle, mgmt , IQVIA, Agile / SAFe.

Main Responsibilities & Key Activities

  • Own the 
    Customer MDM data model
     (entities, Golden Record structures, hierarchies, relationships) and associated rules.
  • Configure and operate 
    Informatica IDMC C360
    : entities, 
    match & merge
    , survivorship, transformations, workflows, and APIs.
  • Provide hands-on functional SME support and 
    technical advisory
     on solution design, platform capabilities, configuration patterns, and best practices.
  • Oversee 
    deployments / environment promotion / release activities
     for C360.
  • Drive 
    data quality
     implementation (rules, validation frameworks, monitoring) and translate governance policies into executable controls.
  • Support integration with enterprise and external ecosystems (e.g., 
    SAP
    , CRM platforms, IQVIA), including batch/near-real-time/API patterns.
  • Manage critical production data issues (matching conflicts, integration failures) and coordinate resolution with cross-functional teams and vendors.
  • Produce and maintain technical documentation, design artifacts, and contribute to knowledge transfer/onboarding materials.

Experience Required

·      6–8 years overall experience, including:

·      4–6 years hands-on 
Customer MDM
 (Golden Record, match & merge, survivorship,

hierarchies/relationships).

· years on an enterprise MDM platform, specifically 
Informatica IDMC / C360 (SaaS)
.

·      Experience with enterprise customer domains such as 
HCO/HCP/Affiliation
 and integrating

external data providers (e.g., IQVIA).

·      Proven ability to advise stakeholders and delivery teams, and to coordinate with vendors/system

integrators on complex issues.

Expected skills

·      Informatica IDMC C360 (hands-on configuration/admin)

·      Data governance & stewardship operating models; audit requirements

·      Integration patterns (batch, near real-time, APIs, event-driven)

·      Integration with SAP / CRM / external providers (e.g., IQVIA)

·      CLAIRE AI capabilities & automation (preferred)

·      Release management: deployments, environment promotion

·      Customer MDM fundamentals (Golden Record, M&M, survivorship, hierarchies/relationships)

·      Data quality rules, validation frameworks, monitoring

·      Data modeling for customer domains (HCO/HCP/Affiliation)

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