Digital Banking Senior Analyst
5 days ago
Digital Banking Sr. Analyst| Mumbai
- The role will focus on QA/QC, Administration, and Release Management for our Net Banking and Mobile Banking platforms while also contributing to UI/UX improvements and customer journey enhancements.
- The incumbent will work closely with the Product Manager to ensure seamless digital experiences for customers and operational excellence for the bank.
- Quality Assurance & Control
• Own and execute end-to-end UAT cycles for new features, product enhancements
• Prepare and maintain comprehensive test plans, scenarios, and test cases.
• Identify, document, and track bugs/issues and work with IT & vendors for timely closure.
• Drive quality metrics to reduce post-production defects and improve release quality. - Release & Administration
• Manage release planning, scheduling, and deployment coordination across channels.
• Maintain release calendars and communicate clearly with all stakeholders.
• Ensure documentation of release notes, feature changes, and defect logs.
• Support administrative tasks such as user provisioning, backend configuration, and platform monitoring. - UI/UX & Customer Journey Enhancement
• Partner with Product Manager and Design teams to propose UI/UX enhancements for digital channels. Stake Holder management
Graduate/Postgraduate in Engineering, Computer Science, IT, or Management.
Min Exp: 4 years
Max Exp: 6 years
Experience LevelSenior Level-
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