Urgent Hiring
7 days ago
What Drives Us
At CARS24, we are driven by a passion for redefining the way people buy and sell cars. Our Retail vertical is at the heart of this transformation, where capability building plays a pivotal role in ensuring that our Car Advisors and teams are empowered to deliver exceptional results. We believe in performance-linked learning, continuous improvement, and building future-ready talent.
What Will You Drive
As the Training Lead GS, you will own the end-to-end learning and capability-building journey for our Retail workforce. You will:
- Design & Deliver Training Programs: Build comprehensive, role-based learning journeys for Car Advisors and the retail population.
- Link Learning to Business Outcomes: Align initiatives with sell accuracy, TAT, and conversion metrics.
- Lead & Coach Trainers: Manage a team of trainers, ensuring their continuous development and performance excellence.
- Collaborate with Stakeholders: Partner with operations, quality, product, and HR teams to integrate training with business and onboarding needs.
- Measure Impact: Use assessments, audits, and AI-driven insights to track training effectiveness and drive improvement.
Who Are We Looking For
We are seeking a dynamic training leader who can combine business acumen with people development. Ideal candidates will have:
- Experience: 58 years in Training, with at least 2 years in a leadership role (Auto or hospitality background preferred).
- Industry Knowledge: Strong understanding of the used car retail business or retail industry exposure.
Skills & Competencies:
Data-driven approach to measuring learning impact.
- Strong stakeholder management and cross-functional collaboration.
Proficiency in Excel and LMS tools.
Qualifications: Graduate/Postgraduate in any discipline (certification in Training/Instructional Design preferred).
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