Preschool Center Manager

Job Title: Center Head – Preschool OperationsKey Responsibilities1. Admissions & Business Development

• Drive student admissions through proactive engagement and parent counseling.
• Achieve high conversion rates from inquiries to enrollments.
• Maintain and update admission records in the CRM and track inquiry progress.
• Conduct school tours and orientation sessions for prospective parents.
• Collaborate with the Field Sales Team for lead generation and follow-ups.

2. Academic Implementation & Student Experience

• Oversee the implementation of the preschool curriculum to ensure experiential learning.
• Monitor teacher performance and classroom delivery to maintain academic excellence.
• Ensure structured classroom activities and interactive learning for children.
• Coordinate with the Academic Team for teacher training and curriculum rollout.

3. Parent Relationship Management

• Build and maintain strong relationships with parents through regular, transparent communication.
• Address and resolve parent concerns related to academics, safety, and operations.
• Ensure timely updates and notifications are sent through the ERP system.
• Organize Parent-Teacher Meetings (PTMs) and feedback discussions.

4. Staff Leadership & Management

• Supervise and manage teaching and non-teaching staff, including caregivers.
• Conduct staff meetings, performance reviews, and training sessions.
• Ensure teachers follow lesson plans and daily activity schedules.
• Manage staff attendance, leave approvals, and work allocation.

5. Center Operations & Compliance

• Oversee daily center operations while maintaining high standards of safety and hygiene.
• Ensure compliance with all health, safety, and fire protocols.
• Coordinate with vendors for supplies, transport, and maintenance requirements.
• Conduct regular fire drills, emergency preparedness sessions, and safety audits.

6. Fee Collection & Financial Management

• Ensure 100% fee collection as per monthly targets.
• Follow up with parents regarding outstanding payments.
• Maintain accurate records of revenue, expenses, and petty cash usage.

7. Event Planning & Execution

• Plan and execute school events, celebrations, and extracurricular activities.
• Drive strong parent participation and engagement at all events.
• Coordinate with the Marketing Team for promotional support when required.

8. Incident Management & Conflict Resolution

• Address and document any student-related incidents as per SOPs.
• Handle parent complaints with professionalism and a solution-oriented approach.
• Resolve conflicts among staff or between parents and teachers when necessary.

Key Skills & CompetenciesTechnical & Administrative Skills

• Experience in preschool management with strong knowledge of early childhood education.
• Proficiency in CRM and ERP systems for admissions and operations.
• Strong understanding of financial management, including fee collection.
• Ability to support marketing and promotional initiatives for admissions growth.

People Management & Leadership

• Strong leadership skills to manage teachers and support staff.
• Excellent parent interaction and relationship-building skills.
• Ability to motivate, train, and mentor team members.

Communication & Customer Service

• Excellent verbal and written communication skills in English and regional languages (Marathi/Hindi preferred).
• Strong parent counseling skills and a professional approach to handling inquiries.
• Ability to mediate conflicts and maintain a positive learning environment.

Qualifications & Experience

• Education:
• Graduate in Education, Business Administration, Early Childhood Education, or a related field.
• Additional certifications in Preschool Management / Early Childhood Education (ECCEd) preferred.
• Experience:
• Minimum 3–5 years of experience in preschool/kindergarten management.
• Prior experience as a Center Head, Preschool Coordinator, or Admissions Counselor is essential.

Work Environment & Benefits

• Dynamic work culture with growth and leadership opportunities.
• Competitive salary with performance-based incentives.
• Training and development programs for career advancement.
• Opportunity to be part of a rapidly growing preschool ecosystem.

Job Type: Full-time

Pay: ₹25, ₹35,000.00 per month

Work Location: In person