DDI Engineer

2 weeks ago

Bengaluru Chennai Hyderabad, India Apex Systems Full time US$ 90,000 - US$ 1,20,000 per year

Required Skills and Experience

  • Strong foundational understanding of DNS, DHCP, and IPAM (DDI)
  • Experience with BlueCat preferred; Infoblox or similar DDI tools acceptable with strong fundamentals
  • Scripting proficiency, especially in:
  • Python (preferred)
  • PowerShell (heavily used in runbooks)
  • Familiarity with API-based integrations and ability to work with REST APIs
  • Basic troubleshooting skills in environments using tools like Splunk for log analysis

Preferred Characteristics

  • Strong automation mindset and a desire to reduce manual work
  • Comfortable operating in a hybrid environment of operations and engineering
  • Adaptable and collaborative; willing to work with software developers and participate in toolchain improvements
  • Willingness to learn and evolve into a more engineering-focused role over time

Day-to-Day Responsibilities

  • Handle external DNS requests via manual workflows and ServiceNow tickets
  • Investigate operational issues with DNS and DHCP, especially complex cases escalated from the L2 team
  • Maintain BlueCat systems, including patching and change-controlled updates
  • Support various ad hoc tasks such as data validation, record migration, and backup logistics
  • Execute and maintain existing automation scripts and runbooks
  • Collaborate with new software developers on API and automation tool development
  • Proactively identify and automate high-volume or error-prone manual tasks
  • Assist in modernization of the external DNS workflow
  • Gradually shift from operations support to engineering and development responsibilities

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