Senior Product Manager

Hyderabad, Telangana, India

Date posted

Aug 14, 2025

Job number

1855328

Work site

Up to 50% work from home

Travel

0-25%

Role type

Individual Contributor

Profession

Product Management

Discipline

Product Management

Employment type

Full-Time

Are you looking for an engineering product group role where you get to work directly with customers to help them protect themselves from Cybercrime? Are you excited to make the world a safer place for all as you drive usage and return on investment of Microsoft Advanced security capabilities? Do you want to be help build one of the company's fastest growing businesses? If so, then we are looking for you

The workplace continues to transform — from changing employee expectations to more diverse and globally distributed teams, to new challenges with hybrid work, to an increasingly complex threat landscape and ever more dangerous and well-funded threat actors. From these trends, we are seeing a new culture of work emerging. Our customers are telling us they are looking to empower their people with innovative technology to embrace a more modern culture of work, and prioritizing security above all else.

To do so, we must help customers quickly onboard to our services, deliver top-notch customer responses to queries from their onboarding teams and drive a great customer and partner experience overall. In addition we need to foster a data-driven customer/engineering feedback loop measured in minutes. We are focused on scaling out to meet these challenges in the face of incredible growth.

The Microsoft Threat Protection Customer Adoption Team is looking for a strong, motivated, independent and energetic Senior Program Manager to make a big personal impact on the Microsoft Defender for Office 365 experience. You will work as part of a global PM team that drives usage, builds the case for product innovation, evolution and improvements; and ultimately builds scalable motions to give the Microsoft Field the engineering assistance and technical support they need to get customers to fully realize the value of our security stack.

To continue to improve the product and the experience security teams have with it, we must help win customers over, help them see the remarkable value we have to offer, help them quickly onboard to our services, deliver top-notch customer responses to queries from their onboarding teams and drive a great customer and partner experience overall. In addition, we need to foster a data-driven customer/engineering feedback loop measured in minutes. We are focused on scaling out to meet these challenges in the face of incredible growth.

The Customer Acceleration Team helps onboarding our largest and more strategic customers, gathering requirements, helping with feedback, and using data to drive feedback and product truth back to our core product management and engineering teams. We are focused on scaling out to meet these challenges in the face of incredible growth. As a part of the team, you will roll up your sleeves to give technical deep dives, troubleshooting and expertise to help enable our customers to deploy, consume and use our Forester leading security capabilities. Great collaboration is a must as a key outcome is to contribute to great success for our customers, our engineering team, our research team and all many other peer teams across the company.

• 4+ years experience of product management experience, and experience in management\ consulting, strategy, business planning, program management or marketing in the technology sector
• Customer focused with 3-5 years of experience working with Global 500 companies. Ability to engage and lead SOC Lead and SOC conversations.
• Strong focus on learning and growth mindset and ability to negotiate win-win in complex cross organizational situations

In-depth architect-level knowledge of M365, Windows and Microsoft security offerings is a plus.

In-depth architect-level knowledge of M365, Windows and Microsoft security offerings is a plus.

Proven ability to create organizational momentum around new ideas and initiatives

Ability to act as a liaison between customers and development teams to ensure successful technical fulfillment of customer requirements

Project management skills, ability to develop and execute processes that facilitate collaboration, leadership team effectiveness and impact

Ability to analyze operational data to make informed strategic decisions

Focus on diversity and inclusiveness to enable creative solutions to problems and to encourage all to feel included

Communicator – strong negotiation, organizational, presentation and writing skills. Ability to engage with Microsoft senior stakeholders and provide feedback and best practices.

As a Senior PM for the Microsoft Defender for Office 365 Customer Adoption Team, you will uncover key insights, drive measurable improvements in the product in partnership with Product Managers, Engineers and Security Researchers, as well as leverage that to build scalable and repeatable processes that enable the broader Microsoft ecosystem to deliver outstanding service onboarding and value realization for Microsoft security solutions. This role will require strong and collaborative working relationships with internal Engineering and Delivery teams as well as Partner organizations.

You will establish a rhythm with internal stakeholders to share and prioritize recommended changes to:

• Adoption guidance and best practices
• Product roadmap prioritization
• New product investments
• Scale programs in and out of product

Analyze and identify systemic areas for improvement across people, process and technology in delivering the onboarding and SOC enablement experiences for Microsoft Defender for Office. Coordinate and organize findings with the engineering team and Security Research to turn those findings into actionable insights that drive improvements.

Help the team to drive "continuous improvement" of adoption processes and product evolution aimed at making the team and the product more effective and efficient in delivering results. Interpret product and customer data and generate presentations for senior engineering executive reports, meetings and presentations.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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Industry leading healthcare

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Educational resources

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Discounts on products and services

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Savings and investments

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Maternity and paternity leave

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Generous time away

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Giving programs

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Opportunities to network and connect

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.