Medical Receptionist

Company: Molecular Diagnostics & Therapy LLP, Ghaziabad

Position: Receptionist (Female)

Location: Ghaziabad

Name & Mobile: Abhijeet

Position Summary:

We are looking for a professional, well-organized, and customer-focused Receptionist to manage front-desk operations and ensure a smooth and welcoming experience for patients, visitors, and staff.

Key Responsibilities:

• Front Desk Management
• Greet visitors/patients politely and assist them with inquiries.
• Maintain a clean and organized reception area.
• Manage incoming and outgoing calls professionally.
• Appointment & Patient Handling
• Schedule and confirm patient appointments.
• Guide patients regarding registration and billing procedures.
• Coordinate with internal departments for patient flow.
• Administrative Support
• Maintain visitor logs, patient entry records, and daily reports.
• Handle general clerical duties (scanning, photocopying, filing).
• Manage courier, mail, and document handling.
• Communication & Coordination
• Provide accurate information regarding services and processes.
• Coordinate with doctors, technicians, and staff for seamless operations.
• Escalate issues to the concerned department when required.
• Customer Service
• Ensure high-quality customer service with a positive attitude.
• Handle patient concerns politely and ensure proper resolutions.

Job Types: Full-time, Permanent

Pay: ₹10, ₹20,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person