QMS Executive

Key Responsibilities:

QMS Implementation & Maintenance

• Assist in developing, documenting, and updating QMS policies, procedures, SOPs, and work instructions.
• Ensure compliance with ISO standards or other relevant certifications for diamond industry operations.

Quality Audits & Compliance

• Coordinate and support internal and external quality audits.
• Conduct routine inspections to ensure adherence to quality procedures across all diamond processing stages (cutting, polishing, grading, packaging).

Documentation & Record Management

• Maintain accurate records of quality reports, calibration certificates, inspection checklists, and audit findings.
• Control and update QMS documentation as per change management procedures.

Process Improvement

• Identify non-conformities, prepare corrective & preventive action (CAPA) reports.
• Support continuous improvement initiatives to enhance product quality and operational efficiency.

Training & Awareness

• Conduct training sessions to create awareness of QMS policies and quality standards among employees.
• Guide staff on SOP adherence and best practices for diamond quality control.

Customer & Supplier Quality Support

• Work with suppliers to ensure raw materials and outsourced processes meet company quality standards.
• Handle customer feedback/complaints and coordinate for timely resolution.

Key Skills & Competencies:

• Knowledge of ISO 9001 or other quality management frameworks.
• Understanding of diamond industry processes (sourcing, cutting, polishing, grading, certification).
• Strong analytical and problem-solving abilities.
• Good documentation and report writing skills.
• Proficiency in MS Office and QMS-related software.
• Excellent communication and teamwork skills.

Qualifications & Experience:

• Graduate in Engineering / Science / Quality Management or related field.
• 1–3 years' experience in quality management, preferably in diamonds, gems, or jewellery manufacturing.

Key Performance Indicators (KPIs):

• Number of successful internal & external audits.
• Compliance rate with QMS procedures.
• Reduction in non-conformities and customer complaints.
• Timely completion of corrective actions and process improvements.

Job Type: Full-time

Pay: ₹20, ₹25,000.00 per month

Work Location: In person