Customer Support Executive

3 days ago


Vijay Nagar Indore Madhya Pradesh, India InkGraph Techno Full time ₹ 2,40,000 per year

Position: Customer Service Executive - 6 days working from office (Night Shift)

Experience: 1-2 years

Shift timing - 7 PM to 4 AM

Salary bar to 18000

Interview timing & mode - 7 PM to 9 PM Monday to Friday (Walk-in)

Skills Required:

  • Exceptional written and verbal communication skills.
  • Proficiency in conveying ideas clearly and effectively.
  • Ability to articulate solutions with clarity and empathy.

Responsibilities:

  • Addressing customer inquiries: Respond promptly to customer queries via phone, email, or chat, providing accurate information and assistance.
  • Resolving customer issues: Handle complaints or concerns effectively, escalating when necessary, and ensuring timely resolution to maintain customer satisfaction.
  • Maintaining records: Document customer interactions, transactions, and feedback accurately in the system to track issues and improve service quality.

Job Type: Full-time

Pay: ₹15, ₹20,000.00 per month

Benefits:

  • Paid sick time

Experience:

  • International voice process: 1 year (Required)
  • International Customer Support : 1 year (Required)

Language:

  • English (Required)

Shift availability:

  • Night Shift (Required)

Work Location: In person



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