Field Service Engineer
1 day ago
RCD – Field Service Engineer (Fuel Dispenser)Position Title
Field Service Engineer – Fuel Dispenser
Department
Service / After-Sales Support
Location
Base Location: Vadodara (or Head Office)
Travel: PAN India / Assigned Region (On-site customer locations)
Reporting To
Service Manager / Service Head
Job Purpose
To carry out on-site installation, commissioning, maintenance, fitting, troubleshooting, and repair of fuel dispensers and associated systems at customer locations, ensuring safe operation, minimal downtime, and high customer satisfaction.
Key Responsibilities1. Installation & Commissioning
- Install fuel dispensers at petrol pumps and customer sites as per company standards.
- Perform mechanical fitting, electrical wiring, and basic electronic connections.
- Carry out commissioning, calibration, and functional testing.
- Ensure compliance with safety and statutory norms.
2. Maintenance & Service
- Conduct preventive and breakdown maintenance of fuel dispensers.
- Diagnose faults related to:
- Electrical panels and wiring
- Electronic cards, sensors, and displays
- Mechanical components (pumps, valves, hoses, nozzles)
- Replace defective parts and ensure proper functioning.
3. Troubleshooting & Problem Solving
- Identify root causes of equipment failures.
- Rectify issues related to accuracy, flow rate, display errors, or communication faults.
- Provide quick resolution to minimize downtime at customer sites.
4. Customer Interaction
- Coordinate with site owners, pump managers, and operators during service visits.
- Explain basic operation and minor troubleshooting to customers.
- Maintain professional conduct and represent the company positively on-site.
5. Documentation & Reporting
- Prepare service reports, installation checklists, and maintenance records.
- Update job status, spare parts usage, and service history.
- Share feedback and recurring issues with the service team.
6. Travel & Field Work
- Travel frequently to customer sites as per service schedules.
- Handle tools, instruments, and service kits responsibly.
- Be available for emergency breakdown calls when required.
Educational Qualification
- ITI / Diploma in:
- Electrical Engineering
- Electronics Engineering
- Mechanical Engineering
- BE/B.Tech (optional / added advantage)
Experience
- Freshers: Basic technical knowledge and willingness to learn.
- Experienced: 1–5 years in field service, preferably in:
- Fuel dispensers
- Petrol pump equipment
- Industrial electrical/electronic/mechanical systems
Technical Skills Required
- Basic electrical wiring and panel understanding
- Knowledge of electronic components and troubleshooting
- Mechanical assembly and fitting skills
- Ability to read wiring diagrams and manuals
- Basic use of multimeter and hand tools
Behavioral & Soft Skills
- Willingness to travel extensively
- Problem-solving attitude
- Good communication and customer-handling skills
- Discipline, honesty, and safety consciousness
- Ability to work independently in the field
Additional Requirements
- Valid two-wheeler driving license (mandatory)
- Physically fit for fieldwork
- Ready to work flexible hours if required
- Training will be provided by the company
Compensation & Benefits
- Salary: As per industry standards and experience
- Travel allowance / conveyance
- Accommodation support (if applicable)
- Training and skill development
- Career growth in service and technical roles
Job Types: Full-time, Fresher
Pay: From ₹15,000.00 per month
Benefits:
- Internet reimbursement
- Paid sick time
Work Location: In person
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