Hospital receptionist

• Key Responsibilities
• Patient & Visitor Interaction: Greet, assist, and direct patients and visitors to the appropriate departments or providers.

Key Skills

• Communication Skills: Excellent written and verbal skills for patient, visitor, and staff interaction.
• Organizational Skills: Strong ability to manage multiple tasks, maintain an orderly workspace, and file information accurately.
• Attention to Detail: Crucial for managing patient records, insurance information, and appointment schedules.
• Computer Proficiency: Experience with practice management software, electronic health records (EHR), and other office technology.
• Customer Service: A welcoming and compassionate demeanor to provide excellent service to patients and their families.
• Multitasking: The ability to handle various responsibilities simultaneously, such as phone calls, patient check-ins, and administrative tasks.
• Appointment Management: Schedule, confirm, and remind patients of appointments using practice management software.
• Administrative Tasks: Perform clerical duties such as filing, data entry, and maintaining patient records.
• Communication: Answer phone calls, respond to inquiries, and transfer calls to the correct departments.
• Financial & Insurance Handling: Collect co-pays, handle billing questions, and verify patient insurance information.
• Record Keeping: Maintain accurate patient records, including demographic and medical history information.
• Front Desk Operations: Ensure a clean, organized, and calm reception area to provide a welcoming environment.
• Information Dissemination: Answer patient questions and provide necessary information and directions within the hospital.
• Adherence to Regulations: Follow hospital policies and strict privacy regulations to protect sensitive patient information.

Job Type: Full-time

Pay: ₹13, ₹15,000.00 per month

Ability to commute/relocate:

• Guntur, Andhra Pradesh: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Education:

• Bachelor's (Required)

Experience:

• hospital receptionist : 2 years (Required)

Language:

• Telugu,English (Required)

License/Certification:

• 1 to 2 years experience (Required)

Location:

• Guntur, Andhra Pradesh (Required)

Work Location: In person