Transaction Quality Assurance Analyst

2 days ago


Chennai, Tamil Nadu, India NTT DATA North America Full time ₹ 9,00,000 - ₹ 12,00,000 per year

The Candidate should possess

  • Minimum 5 years work experience as a Transactional Quality Auditor/MIS specialist/Quality associate involved in implementation of basic Quality framework elements for a Healthcare / Insurance processes
  • Expert knowledge in handling Excel and should have good exposure in analytics
  • Good knowledge in preparing power point presentations
  • Ability to collate data/information from different sources and work on Management reports without any error
  • Facilitate process improvement meetings along with respective team in a domain to achieve the desired results
  • Provides inputs based on data analysis for process improvements using Quality tools
  • Good communication skills with an ability to present during the routine Quality forums
  • Skills to perform as an individual player with ability to build rapport with the delivery stakeholders and work along with delivery team
  • Good knowledge in performing error analysis (RCA) and present insights. Implement corrective and preventive actions to control the causes
  • Working knowledge in basic Quality Framework elements like Risk Management/FMEA/ISO Audits etc would be a good value add skill
  • Should be a quick learner, should have capabilities in identifying improvement opportunities in process
  • Work experience on Lean / Six sigma methodology would be a value add

Preference: Yellow belt trained and certified with background experience in Healthcare / Insurance processes



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