ServiceNow Developer

1 day ago

Bengaluru, Karnataka, India Selah Digital Full time ₹ 20,00,000 - ₹ 25,00,000 per year
About Us

We are a growing IT & Digital Services company specializing in healthcare technology and digital transformation. As part of our expansion, we're hiring a Lead ServiceNow Developer to drive secure, scalable, and impactful solutions that improve business outcomes and service delivery.

About the Role

We are seeking a skilled and self-driven Lead ServiceNow Developer with 3–5 years of hands-on experience, ideally within the healthcare technology domain. In this role, you'll lead the design and implementation of secure and scalable ServiceNow solutions while collaborating closely with cross-functional teams. You'll take full ownership of the product lifecycle-from ideation to deployment-and ensure delivery of high-quality, innovative solutions that align with business and healthcare standards.

Key Responsibilities
  • Lead the end-to-end lifecycle of ServiceNow product development: planning, design, development, testing, deployment, and post-release optimization.
  • Collaborate with stakeholders to analyze business needs and translate them into effective ServiceNow solutions.
  • Design, configure, and customize ServiceNow applications in alignment with platform best practices and evolving requirements.
  • Develop and maintain workflows, business rules, client scripts, UI policies, and custom integrations (REST/SOAP).
  • Ensure compliance with healthcare data standards such as FHIR and OpenEHR across all implementations.
  • Facilitate requirement-gathering sessions and address functional and technical gaps with innovative solutions.
  • Partner with QA and release teams to ensure smooth, high-quality deployments.
  • Provide leadership in troubleshooting, performance tuning, upgrades, and feature enhancements of existing modules.
  • Maintain comprehensive documentation and support knowledge transfer through training, SOPs, and internal resources.
  • Mentor junior developers, fostering best practices and knowledge sharing within the team.
Required Qualifications
  • 3–5 years of hands-on experience as a ServiceNow Developer.
  • Expertise with core ServiceNow modules: Incident, Change, Problem, Service Catalog, CMDB, and Knowledge Management.
  • Strong understanding of SDLC methodologies-particularly Agile/Scrum.
  • Proficiency in JavaScript, HTML, CSS, and ServiceNow APIs.
  • Experience with REST/SOAP integrations and external system communication.
  • Ability to translate business requirements into scalable, user-friendly technical solutions.
  • Strong problem-solving skills with effective communication and leadership abilities.
Preferred Qualifications
  • ServiceNow certifications: CSA, CAD, CIS (any specialization).
  • Experience with additional modules such as ITOM, HRSD, or SecOps.
  • Familiarity with DevOps tools and CI/CD pipelines.
  • Experience mentoring or guiding junior developers.

If you're passionate about creating impactful solutions and ready to take on a role in ServiceNow development, we'd love to hear from you.

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