F&B Associate

3 days ago

Vasco, Goa, India Flora Grand Hotel Full time ₹ 1,68,000 - ₹ 2,40,000 per year

Job Title: Food & Beverage (F&B) Associate

Department: Food & Beverage

Reports To: F&B Manager

Job Summary:

The Food & Beverage Associate is responsible for providing excellent guest service in the hotel's restaurants, banquets, or in-room dining outlets. The role includes welcoming guests, taking orders, serving food and beverages, maintaining cleanliness, and ensuring a high standard of hospitality and guest satisfaction at all times.

Key Responsibilities:

  • Greet and seat guests in a professional and courteous manner.
  • Present menus, explain daily specials, and take accurate food & beverage orders.
  • Serve food and drinks promptly, following hotel service standards.
  • Ensure tables and service areas are clean, organized, and properly set.
  • Handle guest inquiries and complaints politely and efficiently, escalating issues when required.
  • Maintain knowledge of menu items, ingredients, and preparation methods.
  • Assist with buffet setup, banquet service, or in-room dining orders when required.
  • Ensure compliance with hygiene, safety, and sanitation standards.
  • Process guest bills accurately and handle payments as per hotel policies.
  • Support team members and contribute to a positive work environment.

Job Types: Full-time, Permanent, Fresher

Pay: ₹14, ₹20,000.00 per month

Benefits:

  • Food provided
  • Paid sick time
  • Paid time off

Work Location: In person

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