Network Security Engineer

1 day ago


Chennai, Tamil Nadu, India Movate Full time ₹ 5,00,000 - ₹ 12,00,000 per year

Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industryleading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients' critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the world's top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customercentric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes.

Job Description:

Position : Network Security Engineer (L1 Engineer)

Experience : 2 – 5 years

Job Location : Chennai - Perungalathur

DESIRED PROFILE:


• Minimum 1.5 Years experience in Network Security Engineer


• Strong Knowledge of Networking concepts such as IPSEC VPN, SSL VPN, TCP/UDP, DHCP, DNS, ARP, VLan, SPAN, Ospf, BGP. Fregmentation and Segmentation.

Job Responsibilities:


• Handles first level calls/cases from Enterprise customers.


• Case ownership, documentation and management


• Customer Management, Setting right expectation, Situation handling.


• Driving case progression as per the SLA


• Utilizing tools and systems, Working with relevant groups in the client organization (SE, Support Manager, L3) for case progression and updates


• Backlog Management and meet the expectation set with customers.


• Work on pending cases(backlogs) and drive towards closure


• Periodic follow up as per SLA defined by the client.

Process, Queue Adherence and SLA awareness


• Adhere to the process guidelines specified for the defined environment (SIP, ISO etc.)


• Knowledge Base Article Creation when there is an opportunity for it.


• To contribute knowledge base and the knowledge sharing forum


• Improving customer experience and Building relationship


• Completing PCNSE certification within 120 days of go-live.

Technical skills:


• 2+ years of experience in data networking, routing & switching & network security.


• Network security experience is must.


• Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SNMP, FTP, TFTP).

Experience in VLANS, Tagging - IEEE 802.1q, 802.3ad, 802.1d, 802.1w.


• Experience in IPSEC VPN/SSL-VPN/NAT/GRE/


• Experience on routing protocols – RIP V1/V2, OSPF, and BGP


• Knowledge of Authentication Protocols like TACAS/RADIUS/LDAP will be an added advantage.


• Working knowledge on Cisco, Checkpoint, Juniper, Fortinet, SonicWALL, NetScreen, Juniper SRX, Palo Alto Networks will be an added advantage.


• Experience on troubleshooting tools like Sniffer, Ethereal, and Wireshark.


• CCNA, CCNP, Checkpoint Certification, CCSP, PCNSE certifications will be an added advantage.


• Knowledge of Server Load Balancing (SLB), VRRP and IGMP.



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