Spanish Language Executive

5 days ago

Greater Noida, Uttar Pradesh, India R Systems International Full time ₹ 1,80,000 per year

Job Description :

Role: Bilingual Customer Service Representative (Spanish/English)

Location: Greater Noida (On-site)

Shift: Night Shift (US Hours)

Employment Type: Full-Time

Job Summary:

We are seeking a dynamic and bilingual (Spanish/English) Customer Service Representative with prior experience in US calling and healthcare processes. The ideal candidate will possess excellent communication skills and a passion for delivering outstanding customer support in a fast-paced international voice process environment.

Key Responsibilities:

  • Handle inbound and outbound calls related to US healthcare services.
  • Communicate effectively in both Spanish and English with customers to resolve queries and provide accurate information.
  • Maintain a high level of professionalism and empathy while interacting with customers.
  • Document customer interactions and follow up on pending issues.
  • Collaborate with internal teams to ensure timely resolution of customer concerns.
  • Adhere to company policies, procedures, and compliance standards.

Mandatory Skills:

  • Bilingual proficiency in Spanish and English (verbal and written).
  • Prior experience in US calling and international voice process.
  • Strong customer service and interpersonal skills.
  • Ability to work in night shifts and from the office.
  • Experience in BPO voice support or similar customer-facing roles.

Preferred Qualifications:

  • Experience in US Healthcare customer service.
  • Familiarity with healthcare terminology and processes.
  • Ability to multitask and manage time effectively.

Benefits :

  • 5 Days Working.
  • Fixed Sat & Sun week-off.
  • Both side Cab Facility.
  • PF & Health Insurance.
  • Performance Bonus.
  • Professional development and training opportunities.
  • Collaborative and supportive work environment.

Note: Immediate joiners preferred.

*Interested Candidates can reach-out to below mentioned details :

Contact Person : Lalit Bisht

Contact Number :

Email ID :

Office Address : R Systems International Limited, SEZ UNITs, 1st to 4th Floor, Tower-1, IT/ITES SEZ of Artha Infratech Pvt. Ltd, Sector-Techzone-IV, Greater Noida, Gautam Buddha Nagar, Uttar Pradesh, 201306

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