Deputy Manager

Job Purpose

• This position is open with Bajaj Finance ltd
• Culture Anchor:Work Hard - Consistently puts in effort
• plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity

Duties and Responsibilities

• Meeting & exceeding business goals/targets in different products ie
• Loans & Insurance bundled/Non-Bundled through Lead fulfilment & Field Activity on existing Data Base Manage, control & own all channels businesses
• Recruit, retain, manage & build a productive team of Off Roll employees Maintain delinquency on the portfolio, in line with the Product Segment
• Take Care of customer Escalations and ComplaintMonitor & measure key conversion, productivity & data penetration metricsLearning and Understanding of CRM & lending system - Salesforce
• com & Finnone is must
• Effectively engage with Credit, Operations & Risk teams
• Hygiene Management - This form the crucial part of car refinance business - effective monitoring and PDD Collection
• Tracking cases at every stage to have better control

Required Qualifications and Experience

• Graduates with relevant experience of 2-3 prior work experience of Direct or Channel sales in loans
• Experience in Insurance will be an added advantageEnsure to update status within 24 hrs of lead received
• Ability to Recruit FOS through different channels
• Maintain a pickup percentage as per the metric
• Maintain FOS productivity as the metric
• Excellent Team Handling and problem resolving ability
• Good hands on experience and knowhow for working on Data Management and MS Office
• A good team leader to handle the team and achieve the set target
• Exceptionally high motivational levels and needs to be a self-starter