Infrastructure Engineer

2 hours ago


Bengaluru, Karnataka, India Lenovo Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Hiring: Infra Engineer (Linux/Windows – Incident & Event Management)

Location:
Bangalore

Shift:
24×7 Rotational

Function:
Lenovo – SAP Managed Services

Role Overview

We are looking for an Infra Engineer to proactively monitor and manage infrastructure-level alerts and incidents, ensuring high availability and performance of SAP landscapes hosted on Azure and AWS.

Key Responsibilities

  • Monitor infrastructure alerts (CPU, memory, disk, network) using
    Azure Monitor, AWS CloudWatch, and Zabbix
    .
  • Validate, troubleshoot, and escalate critical alerts to SMEs within defined
    SLAs
    .
  • Perform OS-level troubleshooting and service restarts for
    Windows & Linux (SLES/RHEL)
    servers.
  • Coordinate with Cloud/Platform teams for
    VM restoration, scaling, and resource optimization
    .
  • Review logs, identify anomalies, and support incident investigations.
  • Execute patching and OS updates as per maintenance schedules.
  • Maintain configuration, capacity, and availability dashboards.
  • Contribute to
    DR drills
    , post-incident reviews, and RCA preparation.

Core Technical Skills

  • Windows & Linux Server Administration
    (SLES/RHEL)
  • Azure
    : VMs, Storage, Load Balancers, NSGs
  • AWS
    : EC2, S3, VPC, Route 53
  • Monitoring tools:
    CloudWatch, Azure Monitor, Zabbix
  • Automation using
    Bash / PowerShell

Preferred Certifications

  • Microsoft
    AZ-104
  • AWS
    SysOps Administrator – Associate

Experience & Competencies

  • 3–8 years of experience in infrastructure support within a managed services environment
  • Strong collaboration with Basis, DB, and Cloud teams
  • Customer-first mindset with a focus on minimizing infra-related downtime

Key Performance Indicators

  • Infrastructure uptime
  • Alert response & resolution time
  • Change success rate


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