Oracle B2C Service Developer

4 days ago

PunePimpriChinchwad Area, India Johnson Controls Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Title:
Oracle B2C Service Developer

Location:
Pune and Bangalore, India

Experience:
5 to 8 years

Job Description:
Johnson Controls is searching for an experienced Oracle B2C Service Developer to join our dynamic team. The ideal candidate will possess a solid background in Oracle B2C Service applications, focusing on developing and implementing enhancements to improve customer engagement and service delivery.

Key Responsibilities

  • Design, develop, and maintain Oracle B2C Service applications, ensuring they meet business requirements.
  • Collaborate with cross-functional teams to gather and analyze requirements and translate them into technical specifications.
  • Implement best practices in software development, including coding standards, testing, and documentation.
  • Provide technical support and must have strong problem-solving skills with ability to troubleshoot Oracle B2C Service applications.
  • Stay current with Oracle B2C Service features and enhancements, ensuring the integration of new functionalities into existing systems.
  • Extensive experience in Oracle B2C Service Cloud implementation, customizations and support
  • Experience in developing Custom Scripts, Custom Processes (Event Handlers), BUI Extensions/Add-Ins, Business Rules, Configuration, Workflow/Workspace, Report Analytics, Knowledgebase, etc.
  • Extensive experience in REST APIs for integration with external systems
  • Must be familiar with HTML, JavaScript, CSS, jQuery, PHP, .NET, ROQL, ConnectPHP
  • Must be familiar with Oracle B2C features like Job Scheduler, Element Manager, Data Sync, External Objects.
  • Must be familiar with MS DevOps & Agile methodologies
  • Must be familiar with middleware/integration tools i.e. MuleSoft or Oracle Integration Cloud
  • Must coordinate data synchronization between Oracle Service Cloud and other systems (Oracle EBS, Reporting, OFSC)
  • Ability to create detailed functional and technical documentation using flow diagrams, wire frames, etc.
  • Mentor and guide junior developers in best practices and emerging technologies.

Qualifications

  • Bachelor's degree in computer science, Information Technology, or related field.
  • 5 to 8 years of experience in Oracle B2C Service development.
  • Strong knowledge of Oracle B2C Service architecture, configuration, and customization.
  • Proficiency in programming languages such as Java, SQL, and PL/SQL.
  • Experience with web technologies (HTML, CSS, JavaScript) is a plus.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and collaboration skills to work effectively within a team.

Join Johnson Controls and contribute to our mission of creating innovative solutions that enhance customer satisfaction

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