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Technical Content Writer
2 weeks ago
Job Summary
We are seeking a talented and detail-oriented Technical Content Writer to join our team. As a Technical Writer, you will play a crucial role in creating clear, concise, and user-friendly documentation and study material or manuals for usage of the Academy or any Dept within NEP. Your work will bridge the gap between complex technical information and the end-users to facilitate training and internal learning. If you have a proven track record in technical material development and looking for a new challenge, please apply for this position.
Responsibilities
- Prepare technical materials through collaboration with subject matter experts for internal training Academy purposes, specifically for use in the NEP India Academy's technical training.
- Working closely with various departments or subject matter experts, research, outline, write, and edit content, to prepare required training material.
- Collaborate with various departments to understand existing training material/workflow processes, revising or updating content to incorporate the changes, feedback and close any gaps.
- Ensure technical accuracy and possess the knowledge to write comprehensive documentation.
- Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation.
- Work with development and support leads to identify documentation repositories, revise and edit content, and determine the best solutions for data compilation and centralized storage.
- Develop content and convert manufacturer technical manuals into alternative media formats for maximum usability, maintaining a consistent voice across all documentation for easy to understandable courses.
- Meet with stakeholders and participate in requirements discussion.
- Ability to handle independent tasks and contribute as an individual contributor.
Job Qualifications And Skills
- Bachelor's degree or higher in Information Systems, Information Technology, Computer Science, or other related disciplines.
- Seven or more years of experience as an effective technical writer.
- Ability to understand and prepare technical drawings and process flow charts.
- Proven ability to quickly learn and understand complex subject matter.
- Experience in writing technical documentation and procedure manuals for various audiences.
- Superb written communication skills, with a keen eye for detail.
- Experience in working with engineers to improve user experience (ex: design, UI), refine content, and create visuals and diagrams for technical support content
- Good knowledge of MS Office or Google Docs.
- Ability to edit videos and images
- Strong research and analytical skills
- Ability to undertake multiple projects and deliver on tight deadlines
- Should have granular analysis skills.
What We Offer
- Competitive salary and benefits.
- Opportunity to work in a dynamic and collaborative environment.
- Professional growth and learning opportunities.
