Waitress

Job Brief

We are looking for a skilled Waiter/Waitress to take orders and deliver food and beverages to our guests. The ideal candidate will enhance the dining experience through excellent service, strong communication, and a positive attitude. You should have the patience, personality, and perseverance to thrive in this role.

Waiter/Waitress responsibilities include greeting and seating guests, presenting menus, taking orders accurately, serving dishes, and processing payments. You must be comfortable working in a fast-paced environment and collaborating with kitchen staff to ensure timely and accurate service. The role may require working in shifts, including weekends and holidays.

Responsibilities

• Greet and escort customers to their tables
• Present the menu and provide detailed information when requested (e.g., portions, ingredients, allergens)
• Prepare tables by setting up linens, plates, cutlery, and glasses
• Inform customers about daily specials
• Offer menu recommendations when appropriate
• Upsell additional items when suitable
• Take accurate food and beverage orders using POS software or order slips
• Verify age requirements for alcoholic beverage service
• Communicate order details clearly to the kitchen staff
• Serve food and beverage orders promptly and professionally
• Check dishes and glassware for cleanliness and presentation
• Maintain tidy and organized dining areas
• Deliver checks and collect payments
• Carry used plates, glasses, and cutlery to the dishwashing area
• Coordinate with restaurant staff regarding specials, menu changes, and reservation requirements
• Follow all health and safety guidelines
• Provide excellent customer service throughout the dining experience

Requirements & Skills

• Proven work experience as a Waiter or Waitress
• Hands-on experience with cash registers or POS systems (e.g., Revel POS, Toast POS)
• Basic math skills
• Patience and attentiveness when dealing with customers
• Excellent presentation and grooming standards
• Strong organizational and multitasking abilities
• Active listening and effective communication skills
• Team-oriented mindset
• Flexibility to work in shifts, including weekends and holidays
• High school diploma preferred; food safety training is an advantage

Job Type: Permanent

Pay: ₹20, ₹30,000.00 per month

Benefits:

• Provident Fund

Work Location: In person