Internship- Operations

4 days ago


Remote, India Filo edTech Full time ₹ 80,000 - ₹ 1,00,000 per year

Key Responsibilities:

1. Primary Point of Contact:

· Establish and nurture long-term relationships with users.

· Serve as the main liaison between the company and its customers.

· Ensure a personalized and positive customer experience.

2. Issue Resolution:

· Address and resolve user issues promptly and efficiently.

· Act as a problem solver, finding effective solutions to challenges faced by users.

· Strive for quick and satisfactory redressal of complaints.

3. Communication and Team Collaboration:

· Collaborate with internal teams to understand and align with strategic operational goals.

· Facilitate communication between users and the team to enhance product/service quality.

· Provide insights from customer interactions to contribute to the development of strategic goals.

Qualifications:

  1. Excellent communication and interpersonal skills.

  2. Strong problem-solving abilities and a customer-centric mindset.

  3. Ability to collaborate effectively with cross-functional teams.

Freshers can also apply.

Key Competencies:

· Customer Focus

· Communication Proficiency

· Problem Solving/Analysis

· Team Collaboration

· Adaptability/Flexibility

This role combines the art of relationship-building with the precision of issue resolution, creating a seamless experience for users and contributing to the overall success of the company's strategic objectives.

Job Types: Full-time, Internship

Contract length: 2 months

Pay: ₹8, ₹10,000.00 per month

Work Location: Remote


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