E-Commerce Associate

2 weeks ago

Ahmedabad, Gujarat, India Alpine Techlabs Full time ₹ 6,00,000 - ₹ 12,00,000 per year

About the Role

We are seeking a detail-oriented and results-driven E-Commerce Associate to manage and optimize our Amazon Seller Central account. The ideal candidate will be responsible for day-to-day operations, including product listings, inventory management, order processing, performance monitoring, and driving sales growth through data-driven strategies

Key Responsibilities:

  • Amazon Seller Central Management: Maintain and optimize the company's Amazon storefront, including product uploads, listing optimization (titles, descriptions, keywords, and images), and pricing updates.
  • Inventory & Order Management: Monitor and manage inventory levels, coordinate with the warehouse or fulfillment center, and ensure timely order processing and shipping.
  • Advertising & Promotions: Set up and manage Amazon PPC (sponsored products, brands, and display) campaigns. Analyze performance and adjust bids/targeting to maximize ROI.
  • Content Optimization & SEO: Conduct keyword research and apply SEO best practices to improve organic visibility and conversion rates on Amazon listings.
  • Performance Monitoring: Track key metrics such as Buy Box percentage, Account Health, IPI score, product reviews/ratings, and ensure compliance with Amazon policies.
  • Customer Service Support: Respond to customer inquiries, resolve complaints, and manage returns/refunds through Amazons communication tools.
  • Reporting & Analysis: Generate weekly/monthly reports on sales performance, ad spend, and inventory status. Use insights to suggest and implement improvements

Qualification

  • Bachelor's degree in computer science, Information Technology, Business Administration, Marketing, or a related field
  • 1 - 3 years of hands-on experience with Amazon Seller Central
  • Solid understanding of e-commerce operations, Amazon policies, and fulfillment processes (FBA/FBM)
  • Strong Excel and data analysis skills
  • Detail-oriented with excellent organizational and time management abilities
  • Effective written and verbal communication skills

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