Senior Systems Engineer

3 days ago

Noida, Uttar Pradesh, India Indian Energy Exchange Full time ₹ 8,00,000 - ₹ 24,00,000 per year

Job Description:

  • Manage and support physical infrastructure including servers, desktops, laptops.
  • Good understanding and hands on experience on Hyper-V, VMware Virtualisation technology.
  • Hands on Experience on AD/DNS/DHCP.
  • Perform regular backup and restoration operations to ensure data integrity and availability.
  • Ensure timely deployment of OS and software patches using tools like ManageEngine.
  • Oversee Data Center operations, ensuring optimal performance and uptime.
  • Provide 24x7 support coverage, including flexible shifts and on-call availability.
  • Maintain compliance with Endpoint Security Tools and corporate security policies.
  • Coordinate with external service providers to restore services and meet defined SLAs.
  • Engage with end users to resolve technical issues promptly and professionally.
  • Manage and prioritize tickets in the Service Management queue, focusing on high-urgency incidents.
  • Implement corrective actions and resolve incidents within agreed SLA timelines.
  • Support video conferencing systems including Zoom, Webex and Microsoft Teams.
  • Install, configure, and troubleshoot Windows Server 2022/2019/2016, Hyper-V, clusters, Linux systems, and development tools.
  • Communicate effectively with stakeholders and team members to ensure smooth operations.
  • Demonstrate good communication skills

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